Anthropic · 15 hours ago
Business Systems Analyst - GTM
San Francisco, CA | New York City, NY
Full-time
Hybrid
Senior Level
$190K/yr - $270K/yr
5+ years expAnthropic is a public benefit corporation focused on creating reliable and beneficial AI systems. The Business Systems Analyst will act as a strategic bridge between business needs and technical execution, optimizing enterprise GTM processes and collaborating with cross-functional teams to deliver value and support rapid growth.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Serve as product owner for products/processes involving the GTM systems stack, defining vision, strategy, and multi-quarter roadmap aligned with business objectives
Partner closely with the technical teams to prioritize and scope technical implementations, ensuring seamless collaboration between business strategy and system execution
Gather, document, and analyze complex business requirements from Sales, Marketing, Customer Success, and Partner teams for enterprise selling workflows
Translate business needs into detailed user stories, functional specifications, and solutions that drive system improvements
Lead discovery sessions and requirements workshops with stakeholders to understand pain points, identify opportunities, and define success metrics
Design end-to-end business processes and system workflows that optimize lead-to-revenue operations, pipeline management, and customer lifecycle stages
Conduct gap analysis to evaluate current-state processes versus desired future state, recommending solutions that balance quick wins with strategic transformations
Own the product backlog for GTM systems, working with stakeholders to prioritize initiatives based on business impact, effort, and strategic alignment
Lead user acceptance testing (UAT) initiatives, coordinating with business users to validate solutions meet requirements and deliver expected outcomes
Create comprehensive documentation including process flows, system architecture diagrams, data dictionaries, and training materials
Drive change management initiatives to ensure successful adoption of new processes and system implementations across the organization
Act as subject matter expert on GTM systems capabilities, best practices, and industry trends
Qualification
Required
5+ years of experience as a Business Systems Analyst, Business Analyst, or Product Manager focused on GTM/Revenue Operations systems
Deep understanding of enterprise B2B sales processes, including account-based selling, multi-stakeholder deal cycles, and complex opportunity management
Proven experience working with GTM technology stacks such as Salesforce (Sales Cloud, CPQ), marketing automation platforms (Hubspot, Marketo), conversation intelligence tools (Gong), and routing/enrichment tools (LeanData, Clay)
Exceptional analytical and problem-solving skills with the ability to synthesize complex information and identify actionable insights
Strong product ownership mindset with experience managing roadmaps, backlogs, and stakeholder priorities in an agile environment
Excellent stakeholder management skills and can influence cross-functional partners without direct authority
Strategic thinker who can balance big-picture vision with tactical execution and attention to detail
Experience with data analysis, creating dashboards, and using data to drive decision-making (SQL knowledge is a plus)
Ability to effectively communicate technical concepts to non-technical audiences and business requirements to technical teams
Proactive and self-directed, able to identify problems before they escalate and drive solutions independently
Experience working in high-growth SaaS or technology companies where you've scaled systems and processes rapidly
At least a Bachelor's degree in a related field or equivalent experience
Benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
Company
Anthropic
Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values.
501-1000 employees
H1B Sponsorship
Anthropic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (13)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$33.74BKey Investors
Lightspeed Venture PartnersGoogleAmazon
2025-09-02Series F· $13B
2025-05-16Debt Financing· $2.5B
2025-03-03Series E· $3.5B
Leadership Team
Dario Amodei
Co-Founder and CEO
Daniela Amodei
President and co-founder
Recent News
2026-01-25
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2026-01-25
Company data provided by crunchbase