Bazaarvoice · 5 days ago
Senior Product Manager, Content Moderation & Processing
United States
Full-time
Remote
Mid, Senior Level
$101K/yr - $101K/yr
4+ years expBazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. They are seeking a Senior Product Manager to own the Content Moderation & Processing program, transforming it into a strategic advantage that drives client retention and revenue growth while leveraging AI technologies.
AnalyticsContentE-CommerceSaaSSocial Media
Responsibilities
Drive the transformation from legacy systems to unified, modern moderation platform
Own the product vision for how Bazaarvoice processes billions of content operations
Define what 'enterprise-grade moderation' means and how we deliver it at scale
Set investment priorities across stability, automation, and innovation
Expand ML capabilities to comprehensive automation across all content types (text, images, video)
Partner with Data Science to evolve models that detect AI-generated content, review bombing, and emerging fraud patterns
Create AI-powered feedback loops to coach consumers toward displayable content
Advanced content quality scoring and author reputation systems
Build Portal capabilities that empower clients to manage moderation without support tickets
Enable real-time actions
Provide AI-generated explanations for moderation decisions to reduce support burden
Create escalation workflows that streamline client issue resolution
Own publishing pipeline performance, stability, and throughput optimization
Partner with Content Operations to optimize human moderation workflows
Evaluate 'human-in-the-loop' strategies that supply ML model feedback
Define optional premium moderation services for clients requiring additional oversight
Qualification
Required
4-7 years product management experience, ideally with at least 3 years in B2B SaaS, enterprise software, or platform products
Demonstrated ability to own complex, multi-stakeholder product domains from vision through execution
Experience driving product strategy for operational systems (moderation, fraud, compliance, content processing, trust & safety)
Track record of transforming legacy systems or technical debt into modern, scalable platforms
Experience working independently with minimal oversight. You set direction and drive outcomes
Comfort with technical concepts: APIs, database performance, publishing pipelines, batch vs. real-time processing
Ability to collaborate effectively with engineers on technical architecture, trade-offs, and build vs. buy decisions
Experience defining success metrics and instrumenting products for data-driven decision-making
Company
Bazaarvoice
Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer-powered marketing.
1001-5000 employees
H1B Sponsorship
Bazaarvoice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (2)
2021 (9)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$130.55MKey Investors
Austin Ventures,Battery VenturesBattery VenturesAustin Ventures
2021-03-26Acquired
2012-11-16Post Ipo Equity· $6.71M
2012-06-25Post Ipo Equity· $103.94M
Leadership Team
Colby Smith
Chief Operating Officer
Benjamin Dunkel
Senior Manager, Head of Solution Consulting EMEA
Recent News
E-Commerce Times
2026-01-19
2025-11-02
2025-10-01
Company data provided by crunchbase