City of Fort Collins · 8 hours ago
Clerical Aide (Senior Center)
The City of Fort Collins is a bias-conscious employer seeking a Clerical Aide for their Senior Center. The role involves performing regular and routine duties related to recreation and facility programs, ensuring guest safety, and providing exceptional customer service.
GovernmentNon ProfitTourism
Responsibilities
Greets guest, accepts and processes facility passes and registrations for specific activities within the Recreator
Enforces rules and policies with staff and guests
Handles and processes payments and responsible for assigned funds and receipts
Prepares the revenue and paid-out record forms daily
Maintains work area, facilities, supplies and equipment
Completes a variety of paperwork including daily records, logs and incident reports
Ensures the safety of guests and program participants
Assist with any first aid, CPR and other medical attention as needed
Maintains communications with other staff within recreation and reports issues or concerns (i.e. RecTrac or activity issues) to supervisory staff as needed
Provides exceptional customer service to all guests
Attends and participates in staff meetings and trainings
Keeps informed of all seasonal and on-going programs
Performs other related duties as assigned
Qualification
Required
Must be a minimum of 18 years of age
High School Diploma or GED preferred
One year related experience preferred
Must successfully pass all required employment screens
CPR, First Aid and AED certification
Ability to work with a diverse guest population
Ability to communicate effectively with participants, other departments, and management
Ability in communicating rules, regulations and enforcing policies
Must be organized when completing daily records, logs and incident reports
Ability to explain/demonstrate concepts and techniques to guests as they participate in recreation activities
Ability to remain composed in emergency situations and make sound judgments
Ability to recognize safety hazards and notify supervisors
Ability to operate all assigned equipment safely
Ability to perform first aid as needed
Ability to provide customer service in a fast paced, chaotic environment
Ability to work with diverse guests, occasionally under stressful circumstances
Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds
Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends
A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations
A desire and ability to utilize digital tools for organizational information, individual, and teamwork
Preferred
High School Diploma or GED preferred
One year related experience preferred
Company
City of Fort Collins
City of Fort Collins is a government website that provides information about the city.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
U.S. Environmental Protection Agency
2023-10-23Grant· $0.5M
Leadership Team
Recent News
Company data provided by crunchbase