NEOGOV · 14 hours ago
Administrative Assistant (Child Support)
Sheboygan, WI
Full-time
Onsite
New Grad, Entry Level
$21.24/hr - $24.32/hrSheboygan County - Health & Human Services is a proud 2025 Gold recipient of Mental Health America’s Bell Seal for Workplace Mental Health. The role involves providing essential support services for the Child Support office, including managing correspondence, data entry, and consumer interactions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides essential support services for the Child Support office
Prepare and manage correspondence, reports, case notes, and documents system or other methods (handwritten, email, Efiling, verbal, etc)
Handles consumer interactions at the front desk, and by telephone
Responsible for accepting, receipting, and properly accounting for consumer payments
Data entry into a variety of software programs. Schedule and coordinate meetings, and maintain the pre-hearing and court schedule for Child Support
Maintain schedules and calendars; arrange and confirm appointments. Receive, sort, and distribute incoming and outgoing mail and other material, including interoffice correspondence
Set up and maintain filing and records systems
Set up and maintain work procedures and agency policies
Effectively communicate verbally, in writing, and in email to answer inquiries and provide information
Greet and direct persons entering the agency and handle queries from the public and consumers
Answering, directing, and making phone calls; distributing messages. Liaison with internal and external contacts, coordinating the flow of information both internally and externally
Operate office equipment including, but not limited to, photocopier, scanner, fax, and printer
Assist with projects, and contribute to committee and team work. Complete photocopy request projects
Provide for Child Support records responsibilities, including but not limited to checking client charts in and out to staff, assisting with purging, and filing client documentation
Provide back-up coverage where needed/scheduled, requiring knowledge of job duties and responsibilities in several areas
All other duties as assigned
Qualification
Required
High school graduate or equivalent
Knowledge and experience of relevant software applications including but not limited to - Excel Level, Word, Google, and PowerPoint, as well internet applications and any other departmental software programs
Computer literate with the ability to learn new software applications, including the KIDS system
Knowledge of administrative/clerical procedures and business principles
Proficiency in spelling, punctuation, grammar and other English language skills
Proven experience of producing professional correspondence and documents
Ability to type 50 wpm with reasonable accuracy
Professional verbal and written communication skills
Planning and organizing skills
Time management and prioritization skills
Proven experience in information and communication management
Ability to follow oral and written instructions
Attention to detail
Ability to practice discretion with confidential information
Interpersonal skills - ability and willingness to work with the public and staff and assist a wide variety of individuals, including some that are challenging or in crisis; must exercise tact and courtesy at all times
Customer-service orientation
Ability to demonstrate reliability, resourcefulness, initiative, and good judgment
Stress tolerance
Ability to accept supervision
Access to a car and a valid driver's license
Benefits
Generous benefits package and access to our free InHealth Clinic
Time off: 15 vacation days, sick time and 10 paid holidays
Other perks: Referral program, Wisconsin Retirement System, education discount and more!
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase