ResultsCX · 19 hours ago
Bilingual Customer Service Healthcare Representative - Statewide in Arkansas
United States
Full-time
Remote
New Grad, Entry LevelResultsCX is a premier customer experience partner to Fortune 100 and 500 companies, and they are seeking Bilingual Healthcare agents to assist customers with healthcare inquiries in both English and Spanish. The role involves handling inbound and outbound calls regarding health insurance policies, benefit cards, and updating personal information on accounts.
Customer ServiceOutsourcingRetailService Industry
Responsibilities
Help customers with a wide range of healthcare related inquiries in both English and Spanish
Handle both inbound calls and outbound campaigns to inform customers about changes that may affect them
Answer questions about current health insurance policies or benefit cards
Support completing orders and updating personal information on accounts
Qualification
Required
To reside in Arkansas!
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Additional equipment specifications will be tested during the interview process
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Leadership Team
Rajesh Subramaniam
MD & CEO
Recent News
Business Wire
2025-10-31
Morningstar.com
2025-09-23
Company data provided by crunchbase