Phoenix American Hospitality · 9 hours ago
Corporate Director of Human Resources
Phoenix American Hospitality is seeking a Corporate Director of Human Resources to lead the strategic direction and execution of HR functions across their hotel portfolio. The role focuses on talent acquisition, compliance, employee relations, and fostering a positive company culture while aligning HR practices with the organization's goals.
Real EstateReal Estate Investment
Responsibilities
Develop and implement HR strategies that support business objectives, employee engagement, and a resilient, service-oriented culture
Serve as a key advisor to executive leadership on workforce planning, organizational structure, and talent development
Oversee recruiting strategy and workforce planning across all properties and departments
Create and implement retention strategies, onboarding programs, and succession planning initiatives to strengthen leadership pipelines
Ensure adherence to all federal, state, and local labor laws and regulations (EEOC, ADA, FMLA, OSHA, etc.)
Maintain and update company policies, handbooks, and training programs to remain current and compliant
Support hotel leadership with audits, investigations, and documentation best practices
Promote a culture of open communication, inclusion, and accountability
Provide guidance and support for disciplinary action, grievance resolution, and workplace conflict management
Lead employee satisfaction and engagement survey processes and action planning
Oversee leadership development, compliance training, and soft-skills training across the company
Implement performance management systems and support hotel leaders in coaching and developing their teams
Partner with finance and external vendors to evaluate and manage employee benefits offerings and compensation structures
Lead annual benefit renewal processes, open enrollment, and education campaigns for employees
Qualification
Required
Bachelor's degree in human resources, Business, Hospitality, or related field; Master's or HR certification (SHRM-SCP, SPHR) strongly preferred
7–10+ years of progressive HR leadership experience, ideally in hospitality, multi-unit operations, or service industries
In-depth knowledge of HR regulations, employee relations, and organizational development
Proven track record of leading HR strategy and managing large, distributed teams
Excellent interpersonal, leadership, and communication skills
Ability to travel to properties as needed (up to 30%)
Preferred
Master's or HR certification (SHRM-SCP, SPHR) strongly preferred
Company
Phoenix American Hospitality
Phoenix American Hospitality is an “opportunistic” hotel fund manager that believes that the current economic and real estate environment.