Byrne · 7 hours ago
Procore Support Engineer
St. Louis, MO
Contract
Hybrid
Senior Level
$40/hr - $40/hr
5+ years expByrne Software Technologies is seeking a Procore Support Engineer to provide comprehensive support and administration for Procore. The role involves assisting end users, monitoring system performance, and ensuring best practices across the company's various business environments.
ElectronicsManufacturingProduct Design
Responsibilities
Provide day-to-day Tier II / Tier III support and administration of Procore, including user permission maintenance, tool configuration, integration variance reporting, and troubleshooting
Support end users through ticket resolution, technical and process guidance, and escalation management
Monitor system performance, oversee maintenance cycles, and coordinate with Procore support as needed
Assist with updates, new feature evaluation, maintenance releases, and rollout planning
Employ process standardization through tool configuration, ensuring Procore usage enterprise wide
Develop and maintain internal documentation including SOPs (Standard Operating Procedures), work instructions, and other support materials
Build uniformity, standards, governance, and SOPs (Standard Operating Procedures)
Help set up best practices, SOP (Standard Operating Procedures), and governance for Procore for the Company’s different business environments / operating companies
Collaborate with leaders to align Procore configurations with business requirements and workflows
Participate in QA checks to ensure governance compliance across all Procore instances
Serve as a Procore subject matter expert (SME) during onboarding, project mobilizations, and major system releases
Identify trends and recommend enhancements to improve system usability and operational alignment
Support process improvement initiatives that elevate user experience and drive consistent, enterprise-wide tool adoption
Qualification
Required
5+ years supporting construction technology system, Procore
Understanding of and experience with construction management processes and workflows that support project planning and execution
Manage multiple priorities in a fast-paced operational environment
Strong Procore knowledge and skills
Experience administering Procore or similar PMIS
Familiarity with enterprise software governance models
Experience supporting multi-instance or large-scale software deployment
Knowledge and exposure to training development, change management, or process improvement disciplines
Company
Byrne
Byrne is the manufacturer of power and data solutions for the home, healthcare, hospitality, and office furniture industries.
501-1000 employees
H1B Sponsorship
Byrne has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
2022-12-16
2022-09-07
Middle East Construction News
2022-05-24
Company data provided by crunchbase