University of Baltimore · 12 hours ago
Facilities Operations Assistant
Baltimore, MD
Full-time
Onsite
Mid Level
$45K/yr - $54K/yr
4+ years expThe University of Baltimore is seeking a Facilities Operations Assistant to coordinate operational needs for department employees and vendors. This role involves using technology tools to manage workflow, assist in vendor needs, and develop tracking schedules in collaboration with Facilities Management leadership.
Higher Education
Responsibilities
Responds to inquiries and support requests from the user departments and internal customers. Schedules and coordinates operational activities with the user departments and internal customers
Coordinates the computerized maintenance management (CMMS) system, the Team Dynamix software program, for work request assignments (WO) and preventative maintenance (PM) management. Ensures timely completion of PM’s and WO’s, runs key performance indicator (KPI) reports, evaluates and adjusts existing PMs, and develops new PMs with department expert staff to assure a robust and accurate PM program. Identifies and tracks deferred maintenance, plans for equipment renewal, performs life-cycle evaluation with responsible staff, and asset management. Follow-up with staff in regard to operational equipment and work sites to verify safe and efficient operation of equipment
Schedules, coordinates and communicates utility outages, building system shutdowns, and other operational interruptions affecting internal customers and surrounding community
Ensures adequate supplies, materials and equipment are maintained for the area; initiates and/or prepares documentation related to purchasing. Collaborates with vendors in support of the university’s facilities operations. Recommends special work or necessary equipment replacement/upgrades based on life-cycle and field conditions
Gather and provide supporting documentation for operational requirements – procurement (RFP, RFQ, PO, and P-Card), CMMS (TeamDynamix), reports (Excel, Word), and professional correspondence (email, written and oral communication)
Provide support to digital scanning needs of campus under retention guidelines and coordinate disposal of confidential documents
Performs other work and assignments as deemed necessary to support departmental operations such as campus signage, escorting of contract personnel, and other duties as assigned
Qualification
Required
High School Diploma or GED
Four years of related experience
General knowledge of methods, practices, production procedures, and equipment used in maintenance and operations
Working knowledge of work control procedures; of supply and purchasing procedures
Skill in scheduling and determining resource requirements in trades occupations
Ability to communicate effectively both orally and in writing
Ability to operate automated work control and recordkeeping systems
Ability to respond to off-hour emergencies and call-in requirements
Must work when special administrative leave is granted (such as university closures) and extended hours as required
This position is an 'essential personnel' position
Preferred
Trade school graduate or administrative certificate preferred
Preference for previous work in higher education
Background in using a work ticketing system such as TDX
Experience with ERP procurement systems
Benefits
Health, life, prescription, and dental plans
Tuition remission benefits
Paid leave (14 days of annual, 15 days of sick, 3 days personal, and 14-15 holidays)
Pension plan with employer contributions
Eligible for overtime
Company
University of Baltimore
University of Baltimore is a school in Baltimore.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Breeden
Chief Information Security Officer (CISO)
Mason Paris
Associate Vice President of Technology: Deputy CIO
Recent News
2025-08-28
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