Astound Digital · 21 hours ago
Salesforce Client Portfolio Manager
United States
Full-time
Remote
Senior Level
7+ years expAstound Digital is a pioneer in the digital landscape, dedicated to transforming how the world interacts with technology. They are seeking a Salesforce Client Portfolio Manager who will build and nurture strong client relationships, ensuring client success and satisfaction while driving retention and achieving business goals.
E-Commerce
Responsibilities
Overall responsibility for the delivery team supporting both client success and sales teams
Create frameworks and approaches to key consultancy offerings to give structure and confidence to our customer, and support scoping new client engagements and involvement in pitches
Responsible for delivering the quarterly and yearly strategic goals for the market delivery team and how this aligns to the teams personal objectives
Grow our accounts across the full range of Astound’s services through development of client strategies and plans supporting client success teams
Drive demand, improve win-rates and increase client advocacy by positively impacting Astound’s positioning as modern Salesforce experts through thought leadership, market knowledge and insight
Drive and win billable consulting engagements
Work with our Global Consulting market leads to support the development of the consultancy team proposition around the two key areas of structured digital strategy and digital change and the development of consultancy propositions and go-to-market strategies
Understand Salesforce market trends
Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries
Familiarize the team with customer’s needs and development process
Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues
Qualification
Required
Overall experience of 7+ years with a minimum of 5+ years serving as a Subject Matter Expert/Client Portfolio Manager for Salesforce Core or other capability technical implementations
Excellent knowledge of Salesforce Community
Strong understanding of Salesforce SDLC
Proven background in driving digital innovation across technology, customer experience, data, process, and service offerings from development of the vision and strategy, obtaining internal support and approvals through business case development through to leading the execution of the plan
Demonstrated experience successfully building and managing a team
Bachelor's degree preferred; Master's degree plus
2+ Salesforce certifications
Preferred
Strategic thinking and business acumen
Great client relationship building skills
Proven ability to build trust-based relationships within the client organization, including C suite executives and business decision makers, through demonstrated knowledge, executive presence and superb listening skills
Understanding of financial and ROI models, with the ability to review digital cross-channel sales, margin and profitability analytics and marketing reports to derive insights and propose actions
Strong verbal, written and presentation business communications skills
Leadership and mentorship capabilities to manage team of direct reports, influencing and building strong relationships with cross-functional leaders across the broader organization, working collaboratively to achieve results
Ability to combine data/evidence-based thinking with creativity and insight
Be able to balance day to day client delivery and new business development
Benefits
Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing;
Well-being is Top Priority: Parental leave, flexible time off, comprehensive health and medical plans;
Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level;
Culture of Success: Culture of collaboration that encourages innovation every step of the way; 8 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide.
Company
Astound Digital
At Astound Digital, we help brands build smarter, connected digital experiences.
1001-5000 employees
H1B Sponsorship
Astound Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-06Series Unknown
2019-06-18Series Unknown
Leadership Team
Vanessa Cartwright
Chief Executive Officer
Jerry Collazo
Chief Financial Officer
Recent News
2025-09-12
2024-04-08
Company data provided by crunchbase