Freshworks · 2 hours ago
Director, FP&A - Product & Engineering
San Mateo, CA
Full-time
Hybrid
Director/Executive
$230K/yr - $270K/yr
15+ years expFreshworks is a company that builds uncomplicated service software aimed at enhancing customer and employee experiences. They are seeking a seasoned FP&A leader to join their R&D Finance team as a Director, partnering closely with Product and Engineering organizations to drive smart investment decisions and operational excellence in a high-growth, cloud-first environment.
CRMInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Act as a trusted finance partner to Product and Engineering leadership, supporting 1-year and 3-year strategic planning
Proactively surface risks and opportunities tied to growth, product roadmap, and investment trade-offs
Influence decisions and outcomes through data-backed insights, storytelling, and strong executive presence
Lead and track public cloud optimization initiatives in close partnership with Engineering teams
Build clear visibility into cloud spend, unit economics, and run-rates for leadership
Drive savings through rightsizing, reserved instance/committed use management, storage optimization, and workload scheduling
Develop and maintain cloud cost dashboards using native tools (e.g., AWS Cost Explorer, Google Cloud Billing) and third-party platforms
Build robust forecasts and budgets for R&D and cloud spend based on headcount, usage patterns, and product plans
Create financial models to support strategic initiatives, go-to-market investments, and ROI analysis
Partner with Corporate and GTM FP&A teams to align assumptions, KPIs, and financial plans
Lead large cloud and infrastructure purchase orders, renewals, and negotiations
Support vendor selection with pricing analysis, build-vs-buy evaluations, and business cases
Ensure strong financial controls, compliance, and cost-effective procurement
Prepare month-end close packages, variance analyses, and executive reporting to provide transparency into business performance
Partner closely with Accounting and cross-functional teams to ensure accuracy and alignment
Define and track KPIs that drive better decision-making and execution
Qualification
Required
15+ years of experience in FP&A
Deep expertise in public cloud financial management (AWS and Azure), including cost governance, forecasting, and optimization
Ability to influence all levels of leadership to drive actions, behaviors, decisions, and business outcomes
Advanced proficiency in Microsoft Excel/ Google Sheets to analyze complex business scenarios by building/improving financial models
Proven experience partnering with senior Product and Engineering leaders
Solid accounting foundation, ideally in a SaaS or software environment
Excellent communication skills with the ability to present complex ideas clearly and confidently
Comfort operating in a fast-paced, high-growth environment with multiple priorities
Preferred
Experience in high-tech, SaaS, or cloud-native companies is a plus
Familiarity with SaaS and cloud computing business models is a plus
MBA is a plus
Benefits
Multiple options for dental, medical, vision, disability and life insurances
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits
Company
Freshworks
Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
1001-5000 employees
H1B Sponsorship
Freshworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$484MKey Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M
Leadership Team
Dennis Woodside
CEO, President
Shan Krishnasamy
Co-founder and CTO
Recent News
2026-01-19
2026-01-17
womenentrepreneursreview.com
2026-01-11
Company data provided by crunchbase