Client Solutions Professional II (Collections/Customer Service) jobs in United States
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BOK Financial · 6 hours ago

Client Solutions Professional II (Collections/Customer Service)

BOK Financial Corporation is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. They are seeking a Client Solutions Professional responsible for initiating collection activities on delinquent accounts and ensuring compliance with bank policies and federal regulations.

BankingCredit CardsFinancial Services
Hiring Manager
Pam Dove
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Responsibilities

You will accurately document the collection system for each customer contact
You will identify ways to mitigate loss, complete due date changes and deferrals
You will escalate or redirect the more delinquent accounts to senior collectors for handling

Qualification

Collections experienceCustomer service experienceBanking knowledgeDocumentation skillsCommunication skills

Required

Completion of an Associate's Degree
2-3 years of collections, branch banking, or customer service experience or equivalent combination of education and experience

Company

BOK Financial

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BOK Financial offers financial services to consumers and businesses.

Funding

Current Stage
Late Stage

Leadership Team

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Carrie Clasen Porter
Chief Operating Officer, Wealth Management
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Chris Butta
Senior Vice President , Director-Petroleum Engineering
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Company data provided by crunchbase