Connect Search, LLC · 3 hours ago
Dispatcher
West Allis, WI
Full-time
Onsite
Entry Level
$24/hr - $27/hr
1+ years expConnect Search, LLC is seeking a Dispatcher to coordinate and dispatch service technicians in a fast-paced environment. This role is essential for ensuring service requests are prioritized, scheduled, and communicated accurately while supporting daily operational efficiency.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Answer a high volume of incoming calls and emails from customers and service technicians
Dispatch service technicians and communicate job details, locations, and priorities
Support a team of field service personnel across multiple locations
Create and manage service orders and purchase orders within a service management system
Update and maintain the dispatch board and technician schedules
Perform meticulous data entry when creating service tickets and maintenance agreements
Review weekly technician timesheets for accuracy
Generate reports, enter notes, and maintain organized dispatch and service records
Coordinate with internal teams to ensure service requests are properly dispatched
Assist with scheduling and prioritizing service calls based on urgency and customer needs
Qualification
Required
1 + years of dispatch experience
Strong customer service and communication skills
Excellent organizational, logistics, and prioritization abilities
High attention to detail and accuracy in data entry
Benefits
Medical
Dental
Vision
401(k)
Company
Connect Search, LLC
Connect Search, LLC is a boutique staffing firm founded by a group of partners who share the same vision and are all recruiters at heart.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Meade Kelley
Chief Operating Officer
Ben Hirsh
Partner | President, Direct Hire Placement & Connect Financial Consulting
Recent News
Business Journals
2022-03-22
2022-03-21
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