CLS Health · 16 hours ago
IT Technician I
Sugarland,TX,US
Full-time
Onsite
New Grad, Entry LevelCLS Health is a growing healthcare system in Houston, Texas that focuses on providing holistic, multispecialty care. They are seeking a dedicated IT Technician to ensure the smooth operation of clinic-specific technology, enabling healthcare professionals to deliver optimal patient care.
Health CareMedical
Responsibilities
Installing: Assembling and configuring hardware and peripheral components for workstations, encompassing tasks such as setting up monitors, desktops, and printers
Troubleshooting: Diagnose and resolve hardware, software, and networking issues to maintain a reliable technology infrastructure
User Support: Provide responsive and effective support to clinic staff, addressing inquiries related to software applications, medical devices, and IT systems
Ticket Management: Log and manage support requests through a ticketing system, ensuring timely resolution and documentation of all issues
Communication: Clearly and concisely communicate technical information to non-technical users, fostering a collaborative and supportive environment
Documentation: Maintain accurate records of hardware configurations, software installations, and troubleshooting procedures to enhance support efficiency
Collaboration: Work closely with IT professionals and healthcare providers to address technical challenges and implement solutions
Security: Ensure compliance with healthcare data security and privacy regulations, such as HIPAA, to safeguard patient information
Travel to other CLS Health locations
Qualification
Required
Must have CompTIA A+
Technical Proficiency: Strong understanding of clinic-specific software, medical devices, and general IT systems
Customer Service: Excellent customer service and interpersonal skills, with the ability to assist users of varying technical backgrounds
Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently
Communication Skills: Clear and concise communication skills to explain technical concepts to non-technical users
Documentation: Ability to maintain accurate and detailed documentation for troubleshooting procedures and support activities
Team Collaboration: Work effectively as part of a team, collaborating with IT professionals and healthcare staff
Adaptability: Ability to adapt to new technologies and workflows in the healthcare environment
Regulatory Compliance: Understanding of healthcare data security and privacy regulations, especially HIPAA
Preferred
Preferably, candidates holding an A+ certification or Network+ are strongly encouraged to apply
Benefits
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
CLS Health
Clear Lake Specialties a leading provider of inpatient and outpatient care in Southeast Houston.
Founded in 2005
201-500 employees
H1B Sponsorship
CLS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Megan Owen, MBA
Chief Executive Officer
Rohit Robert Dhir, MD
Partner
Recent News
2025-01-08
2024-11-21
2024-05-23
Company data provided by crunchbase