Andersen Corporation · 9 hours ago
Installation Manager
Andersen Corporation is a leader in the window and door industry, dedicated to delivering exceptional customer experiences. The Installation Manager oversees the installation process, ensuring homeowner satisfaction and efficiency while managing a team of installation associates and independent contractors.
Building MaterialHome DecorManufacturingWindowsWood Processing
Responsibilities
Ensure homeowner delight, as measured through customer satisfaction surveys, by training and coaching associates on technical capabilities and customer service
Research and/or develop new processes to increase efficiency and Homeowner satisfaction
Regularly visit Homeowner work sites to audit and execute existing and new processes
Meet or exceed Homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations
Execute recruiting efforts as needed to meet workforce requirements
Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate
Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations
Executes the safety initiative of the installation process associates to ensure safe practices are in place and are followed
Ensure that all regulatory training required is completed as appropriate
Participate as a team member on the CORO Safety Committee
Ensure that all regulatory procedures and/or requirements impacting the installation process are met
Executes supply chain function strategy within the branch with oversight responsibility of shipping, receiving, and purchasing
Responsible for ensuring corporate purchased program and vendor relationships are utilized appropriately to ensure compliance and cost containment
Directly supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions
Participate, as a team member, with the CORO Leadership Team, to ensure alignment and open and timely communication
Manage independent contractors (including contracts, selection and training) to ensure that appropriate installation process capacity exists
Routinely works directly with Homeowners to resolve installation process issues
Directly manage all associates involved in the installation processes
Qualification
Required
Valid driver's license with acceptable accident and moving violation motor vehicle record
Strong written and verbal communication skills
Previous work experience recruiting and managing independent contractors
Ability to work and lead in a team environment
Previous P&L responsibility
Preferred
Four - year degree or an equivalent combination of education and experience
A minimum of 7 years of work experience in home improvement or other closely related field
A minimum of 5 years of direct supervision experience
Knowledge of applicable building codes and construction techniques
Benefits
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Company
Andersen Corporation
For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.
Funding
Current Stage
Late StageLeadership Team
Recent News
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