SALES ASSOCIATE (MINIMART) PT jobs in United States
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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 17 hours ago

SALES ASSOCIATE (MINIMART) PT

Navy Exchange Service Command (NEXCOM) is seeking a Sales Associate for their Minimart in Corpus Christi, Texas. The role involves selling general merchandise, providing customer service, and ensuring the operation of the Food and Beverage Convenience Bar.

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Responsibilities

Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price
Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible
Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly
Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc
Completes sales transactions efficiently. Thanks customers for their patronage
As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner
Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft
Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories
Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely
Eligible for and participates in applicable commission and gainsharing sales incentive programs
Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following
Open and close the Food and Beverage Convenience Bar
Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.
Preheats and display products in heated display merchandiser
Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar
Ensure all products remaining at the close of business are time dated when placed in the refrigerator
Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity
Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature
May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned

Qualification

Customer serviceSales techniquesCash register operationFood safety trainingTeam collaborationCommunication skills

Required

Sells general merchandise to customers exercising professional selling techniques
Works as part of a sales team to provide service which anticipates and exceeds customer expectations
Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar
Greets and engages customers in conversation for purposes of providing sales related assistance
Assists in the selection of merchandise and suggests additional items to complement the customer s selections
Where applicable offers customers the opportunity to purchase extended product warrantees
Explains coverage benefits and price
Interacts with customers and coworkers in a friendly and professional manner
Adheres to NEX dress code uniform standards
Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc
Communicates product-related information to customers knowledgeably and legibly
Ensures assigned areas are fully stocked and merchandise is neatly arranged
Communicates with supervisor store manager regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc
Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals
Completes sales transactions efficiently
Thanks customers for their patronage
Performs cash register transactions accurately and procedurally correct
Advises customers of upcoming sales events and services available throughout the Navy Exchange
Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc
Handles customer returns and problems tactfully and efficiently
Applies store policies consistently and intelligently ensuring customer satisfaction
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons
Unpacks stages and moves merchandise as assigned
Assists in creating store displays and in performing periodic inventories
Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation accurately and completely
Eligible for and participates in applicable commission and gainsharing sales incentive programs
Is required to lift up to 25 lbs. as it relates to job duties
Open and close the Food and Beverage Convenience Bar
Ensure all equipment is turned on during opening of the Minimart and turned off during closing
Preheats and display products in heated display merchandiser
Ensure sufficient goods and products are readily available for customers by replenishing products and condiments
Ensure all products remaining at the close of business are time dated when placed in the refrigerator
Ensure cleaning of small wares equipment throughout the day and at closing
Monitors the temperature on refrigerators and freezers a minimum of 3 times daily
May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter

Benefits

Eligible for and participates in applicable commission and gainsharing sales incentive programs

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

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The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Funding

Current Stage
Late Stage

Leadership Team

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John Best
SVP Chief Financial Officer
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Alan Conway
SVP & CIO
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