Credit Management Services, Inc. · 1 day ago
Customer Service Representative - Wichita, Kansas
Wichita, KS
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrCredit Management Services, Inc. is on the lookout for an enthusiastic Customer Service Representative to join their team. The role involves reaching out to consumers, gathering account details, and arranging payment plans while delivering exceptional customer service over the phone.
Financial Services
Responsibilities
Delivering exceptional service over the phone
Reaching out with scripted openings and suggesting payment methods for overdue accounts
Keeping customer records up-to-date, tracking call outcomes, and taking necessary notes
Tackling other assigned duties with accuracy and attention to detail
Qualification
Required
A high school diploma or equivalent
Previous experience in customer service
Strong communication skills and the ability to collaborate effectively within a team
Being tech-savvy, especially with Microsoft Outlook and phone systems
Preferred
A background in call center operations and office work is a plus
Benefits
$50,000 in paid life insurance
401K program with matching benefits
Incentives
Ongoing training and development chances
Company
Credit Management Services, Inc.
In business since 1926, Credit Management is a progressive collection agency that is continuously evolving ahead of its competition.
Founded in 1926
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase