AIG · 14 hours ago
Senior Director - Procurement Policy & Process
American International Group, Inc. (AIG) is a leading global insurance organization. The Senior Director of Governance and Policy is responsible for designing and operating the governance, policy, and control framework that enables AIG to manage third-party relationships securely and efficiently throughout the full lifecycle.
BankingFinancial ServicesInsurance
Responsibilities
Establish and lead a federated governance model with centralized oversight, clearly defined roles and responsibilities (RACI), and strong cross‑functional accountability
Develop the governance framework supporting transparent, data‑driven decisions across third‑party lifecycle management
Define and lead KPIs, performance dashboards, and risk metrics that drive discipline, early‑warning visibility, and continuous improvement
Advise senior leadership on governance best practices, regulatory expectations, and emerging operational risks
Own the GS&PS policy and standards framework, ensuring alignment with enterprise policies, regulatory expectations, and contractual requirements
Formalize and embed third‑party data protection, cybersecurity, and operational control requirements into sourcing, contracting, supplier onboarding, and ongoing vendor management
Lead policy lifecycle management—including drafting, review, approvals, version control, training, and enterprise‑wide communication
Build and deliver training and awareness programs that elevate risk, data security, and policy understanding across business and procurement teams
Champion operational excellence using Lean Six Sigma, business process management (BPM), and automation opportunities
Design and implement scalable, efficient processes that embed controls and compliance expectations into frontline procurement activities
Lead change management, training, and adoption programs to ensure new processes and technologies deliver intended outcomes
Monitor adherence to approved processes and drive continuous refinement based on performance data, audit findings, and regulatory changes
Serve as the primary GS&PS leader for audit readiness, regulatory exams, and internal/external reviews involving third‑party governance and controls
Ensure timely and accurate fulfillment of requests and execution of remediation plans
Communicate complex governance, risk, and policy topics clearly for executive and board‑level audiences
Provide strategic thought leadership and influence to shape enterprise decision‑making related to third‑party risks, security, and operational resiliency
Qualification
Required
Bachelor's degree in Business, Supply Chain, Risk, Cybersecurity, or related field; Master's degree, JD, or advanced certifications (e.g., PMP, Lean Six Sigma, Prosci, CTPRP) preferred
10+ years of senior leadership experience in governance, policy, risk, cybersecurity, compliance, or procurement within complex, regulated environments
Proven ability to design and operationalize enterprise governance frameworks, including roles, decision structures, KPIs, and executive reporting
Strong executive communication and influencing skills, with the ability to simplify complex risk and policy issues for senior leaders and drive cross‑functional alignment
Demonstrated experience in process optimization and control integration using methodologies such as Lean, Six Sigma, or BPM
Risk‑ and controls‑oriented mindset, with the ability to identify gaps, lead remediation, and partner effectively with Cybersecurity, Legal, ERM, and Compliance
Proven track record supporting audit readiness, regulatory exams, and remediation management
Strong organizational leadership with the ability to lead change, guide matrixed teams, and drive enterprise‑wide adoption of governance and policy requirements
Data‑driven decision maker with strong business acumen and the ability to balance risk, operational efficiency, and strategic objectives
Benefits
Volunteer Time Off
Matching Grants Programs
Total Rewards Program
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
Funding
Current Stage
Late StageLeadership Team
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