San Francisco Giants · 8 hours ago
Guest Experience Assistant
Oracle Park, SF
Contract
Onsite
New Grad, Entry Level
$28/hr - $28/hrThe San Francisco Giants are seeking a Guest Experience Assistant for the 2026 season at Oracle Park. This part-time, seasonal role involves managing inventory, supporting event operations, and enhancing guest experiences during games and events.
Sports
Responsibilities
Manage inventory control and distribution of supplies and equipment for event staff
Learn and operate our Incident Tracking System (24/7 Software) to log and monitor guest issues
Support Lost and Found program operations, including tracking, storage, and guest communications
Assist with Wardrobe operations for Guest Services team members (uniform distribution, inventory support)
Maintain departmental files, correspondence, and documentation
Update tracking spreadsheets for incidents, inventory, and staffing
Help train event staff on procedures and complete required documentation
Respond to guest inquiries at the Guest Services Desk during games and events
Support department initiatives that improve guest experience and operational efficiency
Contribute to pre-season preparation and post-season analysis
Qualification
Required
Previous experience in event operations, venue management, or customer service preferred
Proficiency in MS Office (Outlook, Excel, Word) and Google Suite
Excellent written and verbal communication skills
Strong organizational abilities with attention to detail
Comfort with multitasking in a fast-paced, dynamic environment
Discretion in handling sensitive or confidential information
Must be available 20 to 35 hours/week, with general alignment to the baseball game schedule including nights and weekends. Season runs approximately [March/April through September/October, extended for playoffs]
Flexibility required for schedule changes based on game times and special events
Ability to stand and walk for extended periods
Occasional lifting up to [25-50] pounds
Comfortable working in indoor and outdoor environments
Company
San Francisco Giants
The San Francisco Giants are a Major League Baseball (MLB) team based in San Francisco, California.
Founded in 1883
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sixth Street
2025-03-18Corporate Round
Leadership Team
Colin Cahill
SVP, Player Performance and Wellness
Bryan Srabian
Vice President, Brand Development & Digital Media
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
Sports Business Journal
2025-12-20
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