City National Bank · 20 hours ago
Product Manager Senior
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
$111K/yr - $190K/yr
12+ years expCity National Bank is a subsidiary of Royal Bank of Canada, dedicated to helping clients, colleagues, and communities flourish. The Product Manager Senior role involves managing and owning products that support corporate strategies, enhancing product capabilities, and ensuring competitiveness in the marketplace.
BankingFinanceFinancial Services
Responsibilities
Develops, manages, and owns products and capabilities that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace
Creates new products and capabilities used across the Salesforce ecosystem
Develops and enhances strategic products to meet the bank's goals
Provides direction and support relative to product design, enhancement, research, implementation, analysis, reporting and performance
Establish and own the client servicing end-to-end workflow capabilities and roadmaps to be implemented and enhanced across our Salesforce ecosystem and alternate client servicing solutions
Manage assigned products/product lines
Identify, evaluate and implement measures to improve product performance, profitability, competitiveness and accountability
Identify, evaluate and implement opportunities/needs for product enhancement and development. These opportunities may be identified through: regular market and competitor analysis performed by the product group; solutions developed as the result of client needs
Prepares reports and analyses on assigned products/product lines and presents to Bank Management on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc
Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned products
Develops information materials on product features, benefits, requirements, pricing and services, and prepares and executes training seminars as needed. (Includes Marketing One-Sheets)
Monitors development activities relating to meeting product objectives, budget, quality standards and schedule
Recommends and implements programs to minimize costs, ensure optimum output and maintain quality. Advises on the solution of technical problems, priorities, and methods
Participates in product evaluation; provides recommendations for changes and revisions as required
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures
Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement
Qualification
Required
Bachelor's Degree or equivalent
Minimum 12 years of financial industry experience required
Minimum 10 years of product management, marketing, marketing research or strategic planning and/or project management experience required
Minimum 10 years of experience managing medium to large projects required
Preferred
Bachelors Degree or equivalent experience
Minimum 2 years of supervisory/managerial experience
Excellent organizational, problem solving, analytical, planning, and scheduling skills
Strong leadership and negotiation skills
Extensive industry/business knowledge
Excellent verbal and written communication skills, as well as, strong presentation skills
Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers
Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary. Excellent verbal and written communication skills necessary to prepare comprehensive reports, make presentations and communicate with all levels of Bank management
Proficiency in Excel, Word, and PowerPoint are essential; Access and other advanced programs would be beneficial
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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