Modern Technology Solutions, Inc. (MTSI) · 4 hours ago
Business Operations Specialist
United States
Full-time
Remote
New Grad, Entry Level
0+ years expModern Technology Solutions, Inc. (MTSI) is seeking a Business Operations Specialist to support their Strategic Operations department. This role involves evaluating complex business problems and implementing processes to enhance operational effectiveness while collaborating with cross-functional teams.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Assist in developing and deploying change management strategies for new business systems, policies, or workflows
Participate in meetings with infrastructure business system owners and the Office of the CIO for application rationalization efforts
Facilitate stakeholder engagement to support adoption of changes across teams
Assess barriers to organizational improvement and recommend corrective actions
Collaborate with cross-functional teams to integrate new systems and processes effectively
Monitor integration outcomes and propose optimizations for improved performance
Coordinate internal communications to ensure alignment on operational goals and initiatives
Compile messaging for strategic updates, team progress, and organizational priorities
Assist in developing presentation materials and support leadership in delivering strategic initiatives
Assist in formulating and refining operational policies to enhance administrative functions
Maintain a repository of strategic operations policies, playbooks, and forms; support communication of changes
Support collection, analysis, and visualization of operational and strategic data
Maintain and update dashboards and reports tracking key performance indicators (KPIs)
Assist in data-driven decision-making efforts to improve transparency and accountability
Support Data Services requirements within Strategic Operations
Provide operational support for strategic planning cycles and meetings
Assist in coordinating logistics for strategic meetings
Identify areas of inefficiency in current processes and recommend enhancements
Support implementation of continuous improvement strategies across departments
Collaborate to expand and maintain a robust digital footprint for Strategic Operations
Ensure regular updates to digital platforms to increase stakeholder engagement
Integrate digital tools that bolster collaboration and operational efficiency
Utilize MS Power Platform tools (SharePoint, Power BI, Power Apps, Power Automate)
Draft reports summarizing progress on Strategic Operations initiatives
Develop playbooks, training materials, and documentation for systems and processes
Ensure records and documentation comply with organizational standards
Perform structured work assignments with limited discretion to vary from established procedures
Qualification
Required
U.S. Citizenship is required
Bachelor's degree and 0-2 years of experience in a related field OR equivalent experience in a related field
Basic understanding of functional, administrative, and analytical principles
Ability to execute tasks using comprehensive, well-defined processes under general oversight
Familiarity with business and functional terminology
Initiative to learn new skills and apply them to current/future tasks
Proactive in seeking opportunities for additional responsibility and team support
Participation in internal training, work groups, and committees
Interest in pursuing external training or certifications in relevant functional areas
Eligible to obtain a DoD Secret Clearance
Frequent sitting for extended periods using computer, video conferencing, and telephone
Regular standing and walking for document handling and meetings
Keyboarding for data entry and documentation
Work performed in an office environment with standard equipment
Occasional lifting of heavy objects (less than 5%)
Periodic travel as required
Company
Modern Technology Solutions, Inc. (MTSI)
Modern Technology Solutions, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Robinson
President and CEO
Recent News
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2025-11-08
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