All Careers · 7 hours ago
Site Director (BCBA - Preferred)
Burlington, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$127K/yr - $165K/yr
5+ years expCortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. The Site Director serves as the senior leader responsible for all aspects of operations, performance, and culture at a single Cortica center, leading a multidisciplinary team to deliver exceptional care.
Staffing & Recruiting
Responsibilities
Manage, coach, and develop clinical and administrative leaders across all service lines to build a high-performing, collaborative site team
Foster a culture of accountability, transparency, and continuous improvement that aligns with Cortica’s values and care model
Build leadership strength at the site by mentoring emerging leaders and ensuring succession readiness
Serve as the primary owner of site-level performance, aligning daily operations with Cortica’s clinical, financial, and growth objectives
Lead execution of site strategic goals in partnership with the Area Director, with attention to quality of care, efficiency, and innovation
Ensure seamless coordination and operational flow across disciplines, optimizing resource utilization and patient throughput
Identify and open new roles based on patient demand and site capacity needs and actively participate in the interview and selection process
Collaborate with Talent Acquisition to refine hiring strategies and develop site-level solutions when hiring challenges arise
Manage the site’s Profit & Loss (P&L) performance by monitoring operational expenses, maintaining financial health, and executing strategies to drive revenue and contain cost efficiencies
Use financial and productivity data to set targets, inform decisions, and hold teams accountable for performance
Partner with finance and the area director on budget forecasting, invoice validation, and inventory oversight
Collaborate with interdisciplinary clinical leaders to ensure alignment with standards set by clinical excellence teams
Actively engage in addressing complex client situations, service issues, or escalations in a thoughtful and empathetic manner
Ensure the implementation and integration of the Cortica Care Model across all departments at the site
Oversee regulatory compliance, facility safety, and operational readiness at all times
Manage the administrative team to ensure the facility consistently meets Cortica’s standards for safety, branding, cleanliness, and clinical excellence
Oversee resolution of patient questions and concerns, ensuring timely, professional, and compassionate communication that reflects Cortica’s service standards
Promote a psychologically safe and physically secure environment for all teammates, patients, and visitors
Serve as a local leader for new initiatives, pilots, or process changes originating from the area or corporate level
Partner with Area Director and corporate teams on expansion planning, new teammate onboarding, or center readiness efforts
Represent the site in area or company-wide operational leadership meetings as needed
Maintain a daily on-site leadership presence and ensure leadership coverage during regular business hours
Lead and participate in site events, trainings, team huddles, and community-building activities
Travel occasionally for trainings, conferences, or area initiatives
Perform other duties as assigned
Qualification
Required
You hold a bachelor's degree and/or certification in healthcare administration, a clinical domain, business management or related field
You bring 5+ years of management experience in office settings, preferably in healthcare, leading cross-functional teams
You bring 2+ years of P&L management experience
Preferred
You are a Board Certified Behavior Analyst (preferred)
Benefits
Medical, dental, and vision insurance
A 401(k) plan with company matching and rapid vesting
Paid holidays and wellness days
Life insurance
Disability insurance options
Tuition reimbursements for professional development and continuing education
Referral bonuses
Company
All Careers
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51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase