Best Friends Pet Care · 10 hours ago
Lead Customer Service Representative
Dunellen, NJ
Part-time
Onsite
Entry, Mid Level
1+ years expBest Friends Pet Care is an employee-owned company focused on providing exceptional pet care services. They are seeking a Lead Customer Service Representative to manage lobby operations, handle customer inquiries, and ensure a clean and welcoming environment for guests.
Non-profit Organization Management
Responsibilities
Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
Answering and handling calls in a professional manner
Maintaining cleanliness
Opening and closing the location
Scheduling
File maintenance
Data entry
Qualification
Required
High school or equivalent
Customer Service: 1 year
Key holder experience: 1 year
Able to work evenings, weekends, and holidays
Computer skills
Timekeeping
Excellent organizational skills
Able to utilize multi-line phone
Strong communication skills
Able to lift 40 lbs
Able to stand for up to 8 hours a day
Able to handle dogs on leashes
Display professional manner at all times
Preferred
1 year customer service experience preferred
Benefits
Health, dental, vision, life insurance, STD/LTD, 401K with company matching
ESOP - Employee Stock Ownership Plan (100% company paid)
Paid vacation
Pet supply and service discounts and more!
Company
Best Friends Pet Care
Since 1995, Best Friends Pet Care has been raising the bar in the pet care industry.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase