Front Desk Clerk jobs in United States
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Equity LifeStyle Properties, Inc. · 1 day ago

Front Desk Clerk

Equity LifeStyle Properties, Inc. is a company known for its culture of recognition and excellence. They are hiring a Front Desk Clerk to manage front desk operations, supervise staff, and ensure high levels of customer service at their resort.

CommunitiesProperty ManagementReal EstateResorts

Responsibilities

Supervise front desk operations during assigned shifts and ensure that the team understands the property management system, resort services, reservation process, pricing and special promotional offers
Maintain a current knowledge of resort features and services, hours of operation, cottage types and numbers, layout, décor, rates, special packages and promotions, daily house count, expected arrivals and departures, room availability status and all scheduled daily group activities
Monitor the appearance, standards and performance of front desk employees and emphasize training and teamwork
Address guest requests, inquiries and complaints in a timely and thorough manner
Ensure adequate staffing and scheduling in accordance with productivity guidelines
Communicate all relevant information for respective shifts and areas of operation through pre-shift logs, emails and departmental meetings

Qualification

Front office experiencePoint-of-sale systemCustomer service skillsCommunication skillsMultitaskProblem-solving skills

Required

High school diploma, or the equivalent
6+ months of front office experience, preferably in an RV or hotel setting
Ability to prioritize and manage multiple projects simultaneously and meet deadlines
Experience using a point-of-sale computer system
Exceptional customer service skills
Excellent communications and problem-solving skills

Benefits

Medical
Dental
Vision plans
Generous 401(k) employer match
Paid vacations
Holidays
Sick time

Company

Equity LifeStyle Properties, Inc.

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Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.

Funding

Current Stage
Public Company
Total Funding
$240M
2025-05-01Post Ipo Debt· $240M
1993-02-25IPO

Leadership Team

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Paul Seavey
Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase