Equity LifeStyle Properties, Inc. · 1 day ago
Front Desk Clerk
Equity LifeStyle Properties, Inc. is a company known for its culture of recognition and excellence. They are hiring a Front Desk Clerk to manage front desk operations, supervise staff, and ensure high levels of customer service at their resort.
CommunitiesProperty ManagementReal EstateResorts
Responsibilities
Supervise front desk operations during assigned shifts and ensure that the team understands the property management system, resort services, reservation process, pricing and special promotional offers
Maintain a current knowledge of resort features and services, hours of operation, cottage types and numbers, layout, décor, rates, special packages and promotions, daily house count, expected arrivals and departures, room availability status and all scheduled daily group activities
Monitor the appearance, standards and performance of front desk employees and emphasize training and teamwork
Address guest requests, inquiries and complaints in a timely and thorough manner
Ensure adequate staffing and scheduling in accordance with productivity guidelines
Communicate all relevant information for respective shifts and areas of operation through pre-shift logs, emails and departmental meetings
Qualification
Required
High school diploma, or the equivalent
6+ months of front office experience, preferably in an RV or hotel setting
Ability to prioritize and manage multiple projects simultaneously and meet deadlines
Experience using a point-of-sale computer system
Exceptional customer service skills
Excellent communications and problem-solving skills
Benefits
Medical
Dental
Vision plans
Generous 401(k) employer match
Paid vacations
Holidays
Sick time
Company
Equity LifeStyle Properties, Inc.
Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.
Funding
Current Stage
Public CompanyTotal Funding
$240M2025-05-01Post Ipo Debt· $240M
1993-02-25IPO
Recent News
HousingWire.com
2026-01-03
PR Newswire
2025-10-29
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