HiBob · 1 day ago
CS Solution Architect - Payroll & Benefits (NYC)
New York, NY
Full-time
Hybrid
Mid Level
$120K/yr - $160K/yr
3+ years expHiBob is seeking an experienced Payroll, Benefits and Post sale (CS) Solution architect to join our CS Solution Architects. In this critical role, you will be responsible for creating a close relationship with the Product team and providing technical solutions throughout the Payroll & Benefits lifecycle.
Human ResourcesInformation TechnologySaaSSoftware
Responsibilities
Serve as the primary resource for any Payroll & Benefits related inquiries around implementation, roadmap, and client roadblocks
Provide expert guidance to clients and implementation managers on best practices for Payroll & Benefits, including product setup for better engagement and common configurations
Work closely with Product teams to address Payroll & Benefits related feature requests, and provide feedback to influence the product roadmap
Conduct training sessions for both internal teams and clients to ensure they are equipped with the knowledge to manage and maintain the platform including live solutions and new releases
Identify opportunities to enhance processes, tools, and methodologies to improve efficiency and client outcomes
Qualification
Required
Background in HR or HR Tech implementation is preferred
3+ years experience with US Payroll vendors such as ADP, Rippling, Paychex, Gusto or SurePayroll and BenAdmin vendors
Experience with integrations and payroll information systems in a technical, customer-facing role such as Payroll Specialist in a tech company, Implementation Manager, Customer Engineer, or Solutions Engineer
Strong customer success orientation with a focus on understanding client needs and ensuring their satisfaction with the implemented solutions
Able to effectively communicate technical information to both internal teams and non-technical clients
Strong strategic thinking paired with excellent technical, communication, and problem-solving skills
Proactive and strategic approach with the ability to work with the right sense of urgency and find creative solutions independently and while collaborating with the team
Exceptional time management, organization, prioritization, adaptability, and ownership skills, with a strong ability to thrive in a fast-paced environment
Strong analytical and problem-solving skills
Preferred
Understanding of the SaaS business model and experience working with subscription-based products
Experience with system integrations & APIs
Experience working with global teams
Experience with tools like Slack, Salesforce, and Asana is an advantage
Benefits
Stock options at a high-growth unicorn startup
100% subsidized medical, dental, and vision coverage for employees
401(k) with a 3% company match starting from Day 1
Hybrid working model for bobbers in the NY metro area
Work from home allowance to get your home office set up!
Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
Annual Headspace subscription and wellness benefits
Two social impact days per year for volunteering
Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
Fun and frequent social events (in-person and virtual)
We love birthdays - take the day off and receive a special gift
Dog-friendly office
Company
HiBob
HiBob is a people management platform that offers benefits administration, payroll, and employee engagement solutions.
1001-5000 employees
H1B Sponsorship
HiBob has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$574MKey Investors
General AtlanticPerpetual GrowthBessemer Venture Partners
2023-09-19Series D· $150M
2022-08-17Series D· $150M
2021-10-12Series C· $150M
Leadership Team
Ronni Zehavi
CEO & Co-founder
Israel David
Co-Founder and CTO
Recent News
2025-12-20
BusinessCloud
2025-12-16
Company data provided by crunchbase