Amentum · 19 hours ago
PC Support Technician
Annapolis, MD
Full-time
Onsite
Entry Level
$42K/yr - $50K/yr
1+ years expAmentum is a global leader in advanced engineering and innovative technology solutions. They are seeking a highly motivated Desktop Support Specialist to provide technical assistance and troubleshooting for users experiencing hardware or software issues with their desktop computers and peripherals.
Mechanical EngineeringSecurityTechnical Support
Responsibilities
Diagnose and resolve hardware and software problems related to desktop computers, laptops, printers, and other peripherals
Escalate complex issues to higher-level support teams as needed
Provide technical support and guidance to users via phone, email, chat, remote, or in-person interactions
Provide desktop support for all County staff, including those at remote locations
Create and maintain Incident work-log entries and spreadsheets/databases for tracking purposes
Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. G-Suite, Microsoft Office, etc) and how to access available research
This list is not intended to be all-inclusive and may be expanded to include other duties and responsibilities
Qualification
Required
Associate's degree or higher in a related Information Technology field or equivalent
At least 1 year of experience in a desktop support, helpdesk, or technical support role
Experience with Google Workspace Environment, including Gmail, Calendar, and Drive
Experience with client-facing consulting engagements
This position will require a background check and verification
Must demonstrate professional behavior at all times when dealing with customers, management and co-workers
Must have clear, concise and accurate communications skills in English, both verbal and written
Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others
Must maintain a positive work atmosphere by behaving and communicating in a professional manner
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Company
Amentum
Amentum is a technology and engineering company for security, defense, and energy.
10001+ employees
H1B Sponsorship
Amentum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$321.16M2025-03-12Post Ipo Secondary· $321.16M
2024-09-27IPO
2020-01-01Private Equity
Leadership Team
Ajay Nagar
Vice President
Darren Burton
Chief People Officer
Recent News
2026-01-20
Company data provided by crunchbase