Libra Industries · 1 day ago
Senior Director, Account Management
Libra Industries is seeking a senior, commercially focused Vice President of Account Management to lead and materially elevate the commercial execution of assigned strategic customer relationships. This role involves direct account leadership, supporting contract negotiations, and optimizing profitability while managing complex customer environments.
ElectronicsManufacturing
Responsibilities
Own and lead all commercial aspects of assigned strategic customer relationships
Establish and enforce best-in-class discipline across product and program costing, pricing strategy, margin structure, cost reduction initiatives, and profitability optimization
Serve as the senior commercial interface for assigned customers
Develop and execute structured account strategies aligned to company financial and operational objectives
Drive improved production efficiency, commercial responsiveness, and service performance in coordination with operations, engineering, supply chain, and finance
Lead margin improvement initiatives across assigned accounts
Establish and maintain performance metrics and dashboards
Identify commercial risks, margin erosion, scope changes, and contractual exposure
Support the CEO in negotiation and execution of manufacturing services agreements
Lead and support complex commercial negotiations
Drive consistent commercial standards and governance practices
Partner with legal, finance, and operations to ensure contract alignment
Operate effectively in a matrix environment
Advocate for both customer expectations and company profitability
Align teams around commercial priorities
Manage demanding customer environments
Lead escalation and issue resolution
Balance customer satisfaction with commercial discipline
Qualification
Required
Senior-level experience in manufacturing services or complex industrial environments
Expertise in costing, pricing, margin management, and performance improvement
Experience managing executive-level customer relationships
Strong contract negotiation experience
Experience in semiconductor capital equipment, aerospace and defense, medical devices, or advanced industrial systems
Knowledge of precision machining and system integration
Process- and metric-driven leadership style
Ability to manage complex and challenging customers
Willingness to travel domestically and internationally
Preferred
PMP or equivalent PMO certification
Experience supporting global or multi-site manufacturing operations