Groundworks · 13 hours ago
Service Technician
Apopka, FL
Full-time
Onsite
Entry Level
1+ years expGroundworks is North America's leading foundation repair and water management specialist, seeking a Service Technician to enhance customer satisfaction post-installation. The role involves inspecting and servicing existing solutions, building customer relationships, and recommending additional products and services as needed.
Building MaintenanceConstructionService Industry
Responsibilities
Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Other duties as assigned
Qualification
Required
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License
Preferred
1 or more years of proven sales experience
Construction/Home Improvement experience
Proven customer relations experience
Benefits
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture
Company
Groundworks
At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg Kravis Roberts
2023-02-01Private Equity
Leadership Team
Steve Bertolacci
Director of Data Enablement
Recent News
GlobeNewswire
2024-05-24
Company data provided by crunchbase