Sprout Social, Inc. · 1 day ago
Senior Applied AI/ML Scientist
United States
Full-time
Remote
Senior Level
$160K/yr - $242K/yr
5+ years expSprout Social is looking for a Senior Applied AI/ML Scientist to join its AI, Data, and Intelligence Business Unit. This role involves leading the design and deployment of customer-centric AI features, delivering measurable impacts on key AI initiatives, and collaborating with various teams to ensure high-quality AI solutions.
AnalyticsAppsSaaSSocial MediaSoftware
Responsibilities
Lead the design, development, and deployment of customer-centric features that leverage data science, machine learning (ML) and generative AI technologies
Deliver tangible, quantifiable, and measurable impact on Sprout Social’s highest priority AI initiatives, directly benefitting our customers and driving key business outcomes
Develop robust frameworks for evaluation and measurement of AI features to increase speed, improve quality, and provide demonstrable ROI of product enhancements
Collaborate closely with product management, design, and software engineering partners to deliver high quality AI solutions quickly and confidently
Effectively communicate AI capabilities, limitations, and product implications, ensuring alignment between technical possibilities, customer needs, and product vision
Qualification
Required
A track record of leading customer-centric development of AI/ML solutions that resulted in quantifiable business impact
5+ years of applied experience in AI/ML and data science, working with technical and non-technical stakeholders to drive impactful solutions
5+ years of experience developing models in Python using ML frameworks (e.g. PyTorch, TensorFlow, XGBoost, LGBM, NumPy, pandas) and strong proficiency in SQL and RESTful APIs for querying, transforming, and analyzing large datasets to drive product vision
Broad and deep expertise in analytical, statistical, and AI/ML methods, with a focus on shipping solutions that drive significant product improvement, resolve customer pain points, and demonstrably enhance user experiences
Experience building with transformer architectures and leveraging embeddings
Preferred
Rapidly prototyping with new, cutting-edge AI/ML technologies to explore their applicability and potential for business impact
Collaborating with / influencing product management to define, refine, and prioritize data-driven product roadmaps based on technical feasibility and customer value
Designing and executing A/B testing frameworks and other rigorous experimentation techniques to measure impact
Developing and deploying deep learning models
Developing and deploying NLP solutions
Architecting and implementing production large language model driven features, including evaluating, fine-tuning, optimizing performance, and prompt-engineering to enhance customer journeys
Building and deploying models on OpenSearch and ElasticSearch
Java development experience
Engineering model services, deployment technologies, and ML-Ops practices
Creating APIs and services across platforms such as AWS, Azure, GCP, OpenAI, and Anthropic
Enforcing AI/ML model security, bias mitigation, and ethical AI/ML frameworks
Benefits
Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Company
Sprout Social, Inc.
Sprout Social is a global leader in social media management and analytics software.
1001-5000 employees
H1B Sponsorship
Sprout Social, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$111.5MKey Investors
Future FundGoldman Sachs Merchant Banking DivisionNew Enterprise Associates
2019-12-12IPO
2018-12-19Series D· $40.5M
2016-02-17Series C· $42M
Leadership Team
Ryan Barretto
Chief Executive Officer
Aaron Rankin
Co-Founder & Board Member
Recent News
Company data provided by crunchbase