InnovAge · 1 day ago
Center Director
Newport News, VA
Full-time
Onsite
Director/Executive
$127K/yr - $165K/yr
10+ years expInnovAge is dedicated to empowering seniors to live independently, and they are seeking a Center Director to oversee the overall performance of their Adult Day Healthcare Center. The role involves ensuring compliance with licensing and accreditation, managing staff and operations, and achieving key performance objectives related to employee engagement, participant satisfaction, and financial targets.
Health CareHome Health CarePersonal Health
Responsibilities
Responsible to achieve 5 pillar objectives and KPI results, including:
People: employee engagement score
Service: participant satisfaction score
Quality: compliance and quality targets. Participates in the Quality Management Program, including attending quarterly meetings. Works with the interdisciplinary team in the formulation of Plans of Care for participants, as well as in other interdisciplinary team settings that plan, coordinate, and monitor the care of participants
Growth: census targets
Financial: Assists leadership with development of annual FTE and operations budget for the Adult Day Healthcare Center (ADHC). Is responsible for achieving budgeted site revenue, medical costs, operating expenses and contribution margin
Also, underpinning our five pillars are our standardized ways of working: operational excellence, a culture of compliance, and data, analytics and technology
Accountable for implementing standardized workflows, and continually improving processes. Develops and implements policy and procedures. Ensures that staff is well informed, understands the information being given and are following standards
Oversees the day-to-day operations of the ADHC, including facility maintenance and ensures that repairs and inspections are completed in a timely manner. Ensures that the ADHC has adequate equipment and supplies in order to maintain the safety and cleanliness of the facility
Accountable for a culture of compliance regarding licensing, accreditation and certification requirements
Works together with IT to implement tools and technology to best support the delivery of desired outcomes
Serves as a member of the Management Team and on various committees both inside and outside of InnovAge
Will designate Clinic Manager or ADHC Manager when absent from center
Center Director or person designated by the Center Director shall be responsible for the total food service and the day-to-day supervision of food services staff, including but not limited to coordinating food services with other services; developing work assignments; purchasing food; and orienting, training and supervising food service employees
Additional work functions and duties may be assigned
Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization. Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems
Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives
Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained
Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals
Working in the matrix, assumes a dotted line with the sales, transportation, homecare, and network management teams to help achieve local targets
Qualification
Required
Bachelor's degree
10+ years health care experience
10+ years management experience
1+ year working with the frail or elderly
Current CPR and First Aide certification or the ability to obtain CPR and First Aide certification
Preferred
Master's degree
Bi-lingual
Benefits
Medical/dental/vision insurance
Short and long-term disability
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays
Company
InnovAge
InnovAge mission is to enable seniors to age independently in their own homes for as long as possible.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-03-03IPO
2016-05-16Acquired
Leadership Team
Patrick Blair
President & CEO
Benjamin C. Adams
Chief Financial Officer
Recent News
2025-12-30
2025-12-12
InnovAge Holding Corp.
2025-11-12
Company data provided by crunchbase