City of Austin · 12 hours ago
IT Manager, ATS, CTECC
Combined Transportation Emergency and Communications Center (CTECC)
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $141K/yr
3+ years expCity of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. The IT Manager oversees daily operations of corporate and enterprise IT work groups, ensuring integration of technology solutions, managing budgets, and improving service delivery for public safety applications.
Association
Responsibilities
Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems
Provides advanced technical leadership on integrating complex existing or new information system technologies
Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures
Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts
Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems
Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs)
Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases
Develops and prepares management and productivity reports, studies, and analyses
Develops training programs and guides, and trains staff on work procedures and operating instructions
Ensures disaster recovery is in place for critical systems
Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service
Qualification
Required
Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience
Experience may substitute for education up to four (4) years
Knowledge of management and supervisory principles and practices
Knowledge of current IT systems and data systems technology, security, operations, and practices
Knowledge of budget processes
Knowledge of project and resource management
Skill in organizing and assigning work effectively and efficiently
Skill in understanding the organization and operation of the City and departments, as necessary
Skill in operating computers and related software applications
Skill in conducting hardware and software evaluations, performing selection, and acquisition functions
Skill in analyzing and solving complex problems for the enterprise department
Ability to develop, implement, and administer a budget
Ability to prepare budget requests and monitor expenditures for budgetary compliance
Ability to read and interpret standard accounting and financial reports
Ability to conduct research and analyze and interpret research findings
Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations
Ability to train, assign, and direct work activities
Ability to understand complex program structures and how they impact enterprise departments and the City
Ability in handling and resolving conflict and uncertain situations
Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing
Ability to represent management and present program information
Ability to maintain effective and professional relationships
Preferred
Experience managing large scale critical Public Safety or enterprise applications including multiple mission critical departments/customers
Experience managing contracts and vendors
Experience developing, coaching, mentoring, and managing an information technology team
Experience in planning, procurement and implementation of technology initiatives
Benefits
Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Wellness programs
On-site fitness centers
Mental health support
Professional development
Leadership opportunities
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
H1B Sponsorship
City of Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (7)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
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