Nidec Motor Corporation · 5 hours ago
Customer Service Representative I
North America/USA/California/Rancho Cordova, CA
Full-time
Onsite
Entry Level
$18/hr - $22/hr
2+ years expNidec Motor Corporation is a leading manufacturer of motors and elevator control products. The role of Customer Service Representative I involves providing basic technical support to customers, managing inquiries, processing orders, and maintaining customer information.
ElectronicsManufacturing
Responsibilities
Provide basic technical support to customers via email, phone, or other methods
Answer calls from the call queue and manage accordingly
Provides customers with accurate and timely information regarding their inquiries received via phone or email
Maintaining customer contact and shipping information, follow up on part quotes, returns and late shipments, and pursue sales quote for purchase orders
Process orders within an hour of receipt including upload of sales order packet to the share drive
Follow-up & Process SAP Batch transactions
Perform other tasks as assigned by immediate Supervisor
Training provided
Qualification
Required
Associate degree or High School Diploma is acceptable with a strong background on the fields mentioned above
Proficiency with Microsoft Office Suite
Must have strong communication skills and be able to effectively communicate
Ability to work independently, self-starter, attention to detail, high sense of urgency
2-5 years of call center or data center experience
Experience as intern on related fields is acceptable
Benefits
PTO (Paid time off)
10 Paid Holidays
401(k) and company match
Short term and long-term disability
Medical, dental, and vision plans with options
Flexible Spending Account
Life insurance
Employee Assistance Plan
Company
Nidec Motor Corporation
Nidec Motor Corporation is a manufacturer of commercial, industrial, and appliance motors and controls.
5001-10000 employees
H1B Sponsorship
Nidec Motor Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (6)
2022 (6)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Andrea Luedtke
Chief Financial Officer - Nidec Motion and Energy
Eric Hsu
Chief Financial Officer - Nidec Elevator BU
Recent News
SNS Insider pvt ltd
2025-08-13
Google Patent
2025-04-03
Company data provided by crunchbase