Lead, Area Health Information Specialist jobs in United States
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Datavant · 2 hours ago

Lead, Area Health Information Specialist

positionWilkes-Barre, PA 18764
timeFull-time
remoteOnsite
seniorityMid, Senior Level

Datavant is a data platform company and the world’s leader in health data exchange, seeking an Area Lead to support multiple facilities within two major Health Systems in the Wilkes-Barre and Scranton region. This role is essential for maintaining operational excellence and compliance across various locations, requiring on-site coverage, employee onboarding, and communication with facility staff and leadership.

BiopharmaClinical TrialsData IntegrationHealth CareSoftware
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Responsibilities

Provide on-site coverage across multiple locations, adjusting schedules as needed
Assist with onboarding new employees, supporting training sessions, and mentoring HIS staff
Act as a liaison between facility staff and company leadership, ensuring strong client relationships
Communicate site challenges, fluctuating volumes, staffing needs, and operational updates proactively
Support strategic initiatives aimed at improving productivity, workflows, and service quality
Process medical record and ROI requests accurately, timely, and with strict confidentiality
Manage high-volume inbound and outbound calls from patients, providers, and requestors
Provide status updates, resolve inquiries, and escalate complex issues when appropriate
Handle fax and mail operations, including sorting, routing, sending, and maintaining accurate logs
Review requests, date-stamp documents, and upload information into HealthSource
Monitor shared drives, fax queues, and medical records email to ensure timely processing
Create encrypted CDs/DVDs of patient records, maintain chain-of-custody documentation, and ensure correct labeling
Assist patients requesting records in person by verifying identity and processing disclosures
Monitor and complete patient transfers throughout the day
Ensure adherence to HIPAA and privacy regulations at all times
Uphold company and customer codes of conduct
Maintain working knowledge of facility software systems and site-specific workflows
Support productivity standards and help minimize operational risk across the region

Qualification

ROI systemsEMR systemsHIPAA complianceHealthcare experienceSupervisory experienceCommunication skillsAdaptabilityTeam leadership

Required

High School Diploma or GED
Ability to work on-site at locations across Wilkes-Barre and Scranton, PA
Proficiency with computers, email systems, and general office equipment
Ability to maintain strict confidentiality and adhere to HIPAA regulations
Experienced with ROI or EMR systems

Preferred

Prior healthcare, medical office, or HIM experience
Supervisory or lead experience

Company

Datavant

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Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health.
dateFounded in 2017
location
Phoenix, Arizona, USA
people-size5001-10000 employees
web-link
https://datavant.com

Funding

Current Stage
Late Stage
Total Funding
$80.5M
Key Investors
Transformation Capital
2020-10-08Series B· $40M
2018-04-30Series Unknown· $40.5M

Leadership Team

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Jasmin Phua
Head of Government Solutions
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