The MCS Group, Inc · 1 day ago
Customer Service Representative/Office Floater
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrThe MCS Group, Inc. is seeking a Customer Services Rep/Office Services Floater for their downtown Pittsburgh, PA office. The role involves performing various office functions while providing excellent customer service in a fast-paced environment.
Business DevelopmentInformation ServicesInformation TechnologyService Industry
Responsibilities
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
Qualification
Required
Strong customer service skills
Positive approach to working in a high paced environment
Ability to lift 50lbs
Ability to work independently or in a team setting
Highly motivated
Customer focused
Capable of demonstrating a variety of tasks and skills relating to the high paced environment
Provides a high-level of quality of work while maximizing productivity
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Preferred
Experience in large volume copying/printing
Benefits
401(k) matching
Dental insurance
Health insurance
Vision insurance
Company
The MCS Group, Inc
The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally-recognized provider of outsourcing services.
Founded in 1979Philadelphia, Pennsylvania, USA
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase