General Dynamics Information Technology · 18 hours ago
Senior Program Director
General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government. The Senior Program Director will oversee the delivery of Enterprise IT services for a large Government Agency, managing all aspects of the Government Contract and serving as the primary liaison between GDIT staff and Federal Leadership.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Position GDIT as trusted advisor with Federal Government Clients. Lead teams to meet and exceed SLAs and KPIs while mitigating risks, controlling costs and managing to schedules
Work with the team to develop comprehensive project plans to be shared with clients as well as other staff members
Ensure efficient delivery of contract capabilities using industry standards and repeatable processes including an ITIL framework
Manage and oversee subcontractors, as well as full time employees
Participate in the negotiation of contract and contract changes. Coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract
Act as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance
Establish milestones and monitor adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications
Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients and other stakeholders
Qualification
Required
7+ years-experience managing government services contracts valued over 100 million a year, with team sized of over 250 persons, supporting federal enterprise IT Operations, to include networking, data center ops, cloud, cyber security, and end user services
Demonstrated experience with Earned Value Management on projects of a similar size, scope, and complexity to this TO
Demonstrated experience managing and leading geographically dispersed operations and engineering staff of varying skill levels, in a project environment similar in size and scope as this TO
5+ years-experience leveraging ITIL/ITSM frameworks to improve service availability, reduce costs, and improve customer satisfaction
3+ years-experience managing and leading remote and geographically dispersed operations and engineering staff
Experience managing SLAs/KPIs on enterprise IT environments with 15,000+ users and thousands of servers
Active Project Management Professional certification is required
Experience leveraging data analytics and insights to drive program strategy
Must have an in scope Top Secret Clearance at time of application
Preferred
Program Management Professional (PMI-PgMP) certification is strongly preferred
ITIL 4 Managing Professional, Strategic Leader or Master certifications
Recent experience (within the last 5 years) coordinating an organization's shift toward implementing and executing modern IT delivery methodologies (e.g., DevSecOps, Agile, AIOps)
Experience providing oversight of Projects and Engineering Teams
Experience in delivering and maturing ITSM using ServiceNow
Experience managing a program in a Cost-Plus Award Fee environment
Experience implementing service level agreements and performance metrics on a contract
Experience with the Federal procurement process and familiarity with the administration of cost-type contracts
Experience with the SDLC process, SAFe Agile principles/ methodologies and experience modernizing the processes procedures and application support environment toward CI/CD or DevSecOps approach
Benefits
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
Funding
Current Stage
Late StageRecent News
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