Penn Medicine, University of Pennsylvania Health System · 22 hours ago
Clinical Resource Coordinator at HUP
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
2+ years expPenn Medicine is dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. The Clinical Resource Coordinator monitors the appropriate use of internal resources and coordinates care with the interdisciplinary team to ensure efficient discharge planning and resource utilization.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Utilization management activities: monitor appropriate use of internal resources, communication with interdisciplinary care team and Physician Advisor
Discharge planning activities: timely coordination of home care, DME, placements, hospice, community resources, transportation
Quality data collection and risk management referral
Works with patient and family to assure provision of choice in post hospital setting
Educates patient / customers regarding scope and limitations of health care / insurance benefits
Respects each patient’s / customer’s personal dignity, right to privacy and confidentiality
Communicates expected discharge time frame
Keeps current with new providers, new technologies and treatment modalities, and new resources using internet and other sources
Recognizes and provides care based on the unique chronological issues and needs of the older adult
Interacts with the patient and family in a developmentally appropriate manner
Discharge Planning: Completes timely and detailed assessment of patient and family social, emotional and/or discharge needs and health care benefits Develops and facilitates specific plan to address problems and/or concerns identified by patients, families and health care team Identifies and consistently documents delays
Elevates issues appropriately Effectively communicates discharge plan with patients, families and health care team Documents ongoing assessments and plan of care in patient record (Canopy) Successfully assists patient in moving to the next level of care with transfers to home, agencies, and facilities and with referral to appropriate community resources Participates and drives accountability in daily interdisciplinary meetings
Utilization Management: Adheres to guidelines to satisfy 3rd party payer requirements Educates team in appropriate documentation to reflect Intensity of service (IS) / Severity of Illness (SI) and plan of care Proactively addresses level of care issues to ensure appropriate care settings and timely patient flow
Elevates issues appropriately Enters all review activity in Canopy concurrently Accounts for all patient days accurately in Canopy Enters review indicating “pending” status of case if outcome not determined and accounts for all cases assigned on a daily basis Collects and submits data as indicated Completes readmission screen as indicated
Quality Improvement and Risk Management: Collects and submits data as indicated Communicates with service line / clinical effectiveness team members Identifies and appropriately communicates risk management issues Works with department leadership to develop and implement solutions to issues identified by the Case Management and Social Work Department
New Technology / Computer Systems: Keeps current with new systems (MedView, On Base, SafetyNet, Sunrise, etc.) Incorporates technology into daily assignment (Outlook, Canopy, CERME, ECIN, shared drive, Internet)
Qualification
Required
Registered Nurse - PA (Required)
PA RN Licensure required
Bachelor of Arts or Science (Required)
2+ years Clinical Experience
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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