City Colleges of Chicago · 15 hours ago
Coordinator-Tutoring Support Servs (Part-Time)
Chicago, IL
Part-time
Onsite
Entry, Mid Level
$17.48/hr - $24.59/hr
2+ years expCity Colleges of Chicago is seeking a Coordinator for Tutoring Support Services at Wilbur Wright College. This role involves supporting and coordinating the daily operations of a Tutoring Center, ensuring a conducive learning environment and effective scheduling for tutoring services.
AlumniCommunitiesE-LearningEducationHigher Education
Responsibilities
Works with Director to create and maintain a tutoring schedule to effectively staff and operate the Center. Participates in scheduling and making assignments based on the availability of tutors and students’ needs
Monitors and ensures center’s tutoring space provides an atmosphere conducive to learning and works with IT to effectively integrate the use of technology (online learning modules and software) in tutoring
Observes tutoring sessions to assess how a tutor interacts with students and supports the learning process while adapting to each student’s learning style
Facilitates on-going professional development training to further develop the skills of tutoring staff and to ensure tutors are equipped with the resources and tools needed to best serve students
Collaborates with faculty to develop workshops and participates in providing training that includes but is not limited to new tutor orientation and tutor session facilitation
Gathers and compiles data including number and frequency of students using the center, student success and retention rates, and student satisfaction with services
Works with Director to analyze and interpret tutoring services data to assess the center’s performance and to prepare reports
Works closely with Deans, Associate Deans, and faculty to ensure center’s tutoring services support educational and curriculum programming
Develops resources to enhance tutoring services including but not limited to study groups, resources libraries, and related online training
Participates in the interviewing and selection of tutors to ensure the tutoring needs of the Center and its students are met
Assists the Director of Academic Support Services in reviewing center’s operations and creating program initiatives to enhance tutoring services to address student needs
Assists in creating and distributing marketing materials to promote the availability of the center’s tutoring services
Informs Director of any tutorial program issues including tutor/tutee attendance, performance issues, space and time requests, and unmet student requests for tutoring
Responds to and resolves student and tutor complaints and concerns
Qualification
Required
A Bachelor's Degree or higher from an accredited college or university in Education or a discipline or field of study related to the needs of the Tutoring Center
Two years of work experience in teaching and/or tutoring, or in an academic support services role in a higher education environment
A combination of education and experience may be taken into consideration based on the applicant's credentials, provided that the minimum degree requirement is met
Proficiency in the use of Microsoft suite (Word, Excel, PowerPoint)
Knowledge of best practices for delivering tutoring support at the post-secondary instructional level
Knowledge of applied learning and other learning modalities
Excellent verbal and interpersonal communication skills
Strong writing skills
Strong organizational skills
Problem solving abilities
Ability to work independently as well as in a team environment
Ability to work collaboratively with others at different levels of the organization
Ability and willingness to work some evenings and weekends, as needed
Preferred
A Master's degree is preferred
Prior experience working in a student success or tutoring center is desirable
Benefits
Excellent health and welfare benefit package
Long-term savings and investment programs including 403(b) & 457(b) Investment Plans
Pension plan with the State University Retirement System (SURS) Plan
Generous vacation
Holiday
Personal and sick days
Tuition reimbursement
Company
City Colleges of Chicago
City Colleges of Chicago is a school.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
U.S. Department of Education
2023-01-20Grant· $0.6M
Leadership Team
CM Winters
Assistant Professor & Department Chairperson
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