Everest · 17 hours ago
AVP, Global Claims Controls & Programs
Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive. The role involves evaluating, developing, and maintaining a robust risk and control framework within global insurance claims, leveraging data analytics to enhance insights and decision-making.
FinanceFinancial ServicesInsurance
Responsibilities
Demonstrate an in-depth knowledge of claims operations and strategy, including financial and performance metrics, as well as the relevant regulatory landscape
Develop and maintain Risk Control Matrices and Claims Process Narratives for each region within Global Claims to support a consistent and effective internal control framework
Drive continuous improvement across systems, business processes, and operations by identifying enhancement opportunities and partnering with management to implement solutions—occasionally leading strategic projects to ensure successful execution
Build strong relationships with key process owners and stakeholders across the organization, fostering trust and collaboration. Champion the importance of a strong first line of defense within the claims function
Use data and analytics to contribute to greater efficiency in the execution of audits, control testing and greater insights into risk assessments
Conduct control testing to evaluate process effectiveness, document findings, identify risks or non-compliance, and support remediation with stakeholders
Conduct periodic meetings/walkthroughs with process owners to ensure any changes to processes are made and controls are properly assessed for design effectiveness
Serve as point of contact for control audits, ensuring timely delivery and alignment with audit expectations. Support coordination of management responses and remediation plans
Collaborate with data teams to design, enhance, and maintain control reports and dashboards that support effective testing and monitoring of control execution
Collaborate with IT and Claims Operations to implement a centralized tool for storing and accessing control evidence, testing results, attestations, and reporting metrics
Consistently execute assigned tasks and meet performance metrics aligned with organizational OKRs and KPIs
Obtain, catalogue, manage, and retain internal control evidences in a structured manner, ensuring easy retrieval and effective version control
Lead and manage assigned projects by coordinating timelines, resources, and stakeholder communications to ensure successful execution and alignment with business objectives
Ensure timely and clear communication of results to relevant teams and leadership
Demonstrates a high level of initiative and independence, consistently taking ownership of responsibilities without the need for close supervision. Trusted to manage tasks effectively and drive progress, including those delegated by leadership
Must be able to manage multiple concurrent projects with competing priorities, effectively leveraging experience to optimize efficiency. Flexibility to work outside standard hours may be required during urgent or high-pressure situations
Use technology tools to automate and streamline work in a fast-paced environment
Demonstrate curiosity and persistence in learning operational processes by asking questions, exploring workflows, identifying pain points, and validating information through collaboration and documentation
Strong communication skills with the ability to collaborate across teams-Claims, Finance, Compliance, Internal Audit, and others-to build consensus
Adapt communication and management style to effectively engage diverse, global stakeholders
Qualification
Required
Minimum of 3 years of audit experience in the insurance industry, with a strong understanding of claims processes and internal controls
Strategic thinker, innovative and solution-oriented
Ability to work independently on assignments of moderate to high complexity
Project management and data analysis experience
Ability to adapt and embrace change, and to remain effective during unexpected events
Ability to work cross-functionally to resolve business issues
Strong interpersonal skills and demonstrate respect for the opinions of others
Must be proficient in Excel, MS Office and general computer applications
Ability to adapt communication and management style to effectively engage and influence a diverse, global stakeholder base across functions and regions
Willingness to work across global time zones, including outside standard business hours as needed, and travel domestically and internationally up to 10%
Benefits
Health insurance coverage
An employee wellness program
Life and disability insurance
401k match
Retirement savings plan
Paid holidays
Paid time off (PTO)
Company
Everest
Everest Group, Ltd.
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-10-06IPO
Leadership Team
Recent News
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