Business Analysis Associate I- Overdraft Oversight jobs in United States
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Chase · 10 hours ago

Business Analysis Associate I- Overdraft Oversight

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Business Analysis Associate I in the Overdraft Oversight team, you will support process improvements and strategic initiatives by analyzing complex data sets and collaborating with diverse teams to enhance operational efficiency.

BankingFinancial Services

Responsibilities

Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making
Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies
Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes
Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects
Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders

Qualification

Data analytics technologiesAutomation technologiesCross-functional collaborationComputer literacySoftware delivery lifecycleArtificial intelligence toolsTechnology/process release managementCoachingGuidingCustomer service skillsPrompt writing

Required

Proficiency in data and analytics technologies (including SAS Viya, SQL, and Alteryx)
Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience
Advanced proficiency in using automation technologies to optimize processes and implement business strategies
Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth
Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success
Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions
Consistent quality service to customers through continuous communication
Comprehensive understanding of the software delivery lifecycle and skills in industry standard methodologies and related tasks

Preferred

Proficient in leveraging artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making
Skilled in implementing automation solutions to streamline business processes and improve operational efficiency
Experienced in applying customer service skills to understand client needs and deliver tailored business solutions, while utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration
Adept at crafting clear and effective prompt writing to guide data analysis and ensure consistent outcomes
Expert in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives
Seasoned in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase