Los Angeles Cancer Network · 13 hours ago
Front Desk Receptionist
Los Angeles Cancer Network is a medical practice affiliated with OneOncology, seeking a Front Desk Receptionist to greet patients and provide office support. The role involves managing patient registrations, scheduling appointments, and ensuring a high level of customer service in the front office area.
Responsibilities
Greet and direct patients and visitors
Patient registration/check-out
Collect co-payments and deductibles. Reconcile daily cash report
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Demonstrate exceptional customer service skills in the performance of work assignments and duties
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patient's insurance information and updates billing staff if any changes
Qualification
Required
Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Basic computer knowledge
Preferred
Previous Oncology/ Hematology experience
Company
Los Angeles Cancer Network
Los Angeles Cancer Network provides cancer care solutions.
Funding
Current Stage
Growth StageRecent News
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