Front Desk Receptionist jobs in United States
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Los Angeles Cancer Network · 23 hours ago

Front Desk Receptionist

Los Angeles Cancer Network is a medical practice affiliated with OneOncology, seeking a Front Desk Receptionist to greet patients and provide office support. The role involves managing patient registrations, scheduling appointments, and ensuring a high level of customer service in the front office area.

Health CareMedicalOncologyPharmaceutical
Hiring Manager
Ocaidy Hunziker, PHRca®
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Responsibilities

Greet and direct patients and visitors
Patient registration/check-out
Collect co-payments and deductibles. Reconcile daily cash report
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Demonstrate exceptional customer service skills in the performance of work assignments and duties
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patient's insurance information and updates billing staff if any changes

Qualification

Customer Service SkillsMedical TerminologyBasic Computer KnowledgeOncology/Hematology ExperienceEmotional StabilityMultitaskingVerbal CommunicationWritten CommunicationCritical Thinking

Required

Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Basic computer knowledge

Preferred

Previous Oncology/ Hematology experience

Company

Los Angeles Cancer Network

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Los Angeles Cancer Network provides cancer care solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Troy Simon
Chief Executive Officer
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Company data provided by crunchbase