IMCD Group · 4 hours ago
Supply Chain Support Analyst
Westlake, OH
Full-time
Hybrid
Entry Level
3+ years expIMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. They are seeking a detail-oriented Supply Chain Support Analyst to support daily supply chain operations and work closely with customer service, sales, and warehouses to ensure accurate product data and timely order execution.
ChemicalChemical EngineeringSales
Hiring Manager
Rosemary Ringer
Responsibilities
Handles projects and provides support services to assigned analysts by fielding inquiries regarding product, order, and principal related questions
Communicates order updates to Customer Service Department regarding ETAs and utilizes backorder reports to proactively follow-up with principals on backorders
Updates and maintains product representation portfolio, including article numbers, country of origin, shipping point, temperature requirements, shelf life, package weight, order strategy, and lead times
Ensures Principal Playbooks are accurate
Processes advanced ship notices, order confirmations, and receipts accurately and within guidelines and alert assigned analyst of any potential issues
Processes and handles material damage, short shipments, and returns while notifying appropriate departments
Resolves conflicts by assisting team, warehouses, principals, sales, and internal departments
Assists other team members, as needed, to achieve departmental goals
Develops and completes projects to improve processes and procedures as part of 90-day action items and submit updates weekly
Participates in ongoing education to improve personal and job skills which includes attending monthly APICS meeting, webinars, cross training, etc
Attends and participates in department meetings and joint customer service meetings
Participates in annual physical inventories, at warehouses, as needed
Qualification
Required
Associate degree or three years equivalent experience
Proficiency in Excel
Demonstrates analytical, problem solving, and critical thinking skills
Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner
Ability to meet deadlines and goals by prioritization and effective time management
Excellent interpersonal and communication skills that allow for the development of strong relationships, both internally and externally
Ability to complete root cause analysis to fix problems and not symptoms
Exhibits ambition and willingness to learn
Ability to multitask and switch focus quickly
Deadline-driven, detailed oriented, and conscientious
Must possess good organizational skills and the ability to think strategically
Proficient with Microsoft Excel and other common computer programs, including Microsoft Office
Excellent written and verbal communication skills
Preferred
Bachelor's degree in business
Experience in a fast-paced environment
Company
IMCD Group
IMCD is a global leader in the distribution and formulation of speciality chemicals and ingredients, providing solutions to its partners.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$870.99M2024-11-13Post Ipo Equity· $316.98M
2024-08-29Post Ipo Debt· $554.01M
2014-06-27IPO
Leadership Team
Bruce Jarosz
Shareholder and CFO, VP of Operations
Misty Skladan
Human Resources Business Partner
Recent News
2025-12-15
2025-12-12
2025-12-12
Company data provided by crunchbase