WM India · 7 hours ago
Industrial Technical Services Representative (Central Time)
United States
Full-time
Remote
Entry Level
$51K/yr - $69K/yr
1+ years expWM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. The Industrial Technical Services Representative partners with the Industrial Sales team to drive industrial and hazardous waste sales revenue growth while providing customer service and support for internal and external customers.
Information Technology & Services
Responsibilities
Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes
Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms
Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues
Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence
Effectively utilizes, coordinates and cultivates relationships with internal and external customers
Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams
Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings
Leverages existing customer relationships to identify new waste stream opportunities
Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls
Provides leads to account managers and program managers using WM sales management tools
Conducts effective probing of inbound customer calls to identify the proper methodology to "close" the customer
Assists account managers with receivables and collections issues
Handles inbound customer calls and referrals from account managers
Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators
Qualification
Required
Education: High School Diploma or GED (accredited)
Experience: One (1) year of relevant work experience (in addition to education requirement)
Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures required
Requires proven experience with Microsoft Word, Excel, and PowerPoint
Requires interpersonal skills for internal and external interactions
Preferred
Prior experience with special waste streams and would strongly prefer prior exposure to Ignite or Salesforce
Benefits
Medical
Dental
Vision
Life Insurance
Short-Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase