KeyBank · 10 hours ago
Salesforce Tech Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$94K/yr - $175K/yrKeyBank is seeking a seasoned Tech Lead to oversee the Sales Enablement Program within their Salesforce Center of Excellence (CoE). This strategic role involves driving the technical roadmap and providing technical leadership to a blended team of developers while ensuring alignment with business goals and enterprise architecture standards.
Banking
Responsibilities
Lead the technical strategy and execution of the Sales Enablement program across Sales, Marketing, and Wealth domains
Own the end-to-end delivery of Salesforce solutions, ensuring alignment with business goals and enterprise architecture standards
Collaborate with business stakeholders, product owners, and cross-functional teams to translate requirements into scalable technical solutions
Provide hands-on leadership and mentorship to a mixed workforce of internal staff and external contractors
Drive adoption and implementation of modern Salesforce technologies and developer tools
Ensure high standards of code quality, security, and performance across all Salesforce implementations
Manage vendor relationships and ensure effective delivery from third-party partners
Champion agile delivery practices and continuous improvement within the team
Communicate effectively with executive stakeholders, translating complex technical concepts into business-friendly language
Qualification
Required
Proven experience with Sales Cloud, Service Cloud, and Financial Services Cloud (FSC)
Familiarity with newer Salesforce technologies such as Salesforce Functions, LWC (Lightning Web Components), Salesforce Data Cloud, and Einstein AI
Strong understanding of Salesforce architecture, integration patterns, and data modeling
Demonstrated ability to lead cross-functional teams and tech leadership of a hybrid workforce (FTEs and contractors)
Excellent verbal and written communication skills, with the ability to influence and build consensus at all levels
Experience in managing technical roadmaps, project timelines, and delivery milestones
Proficiency in Apex, SOQL, REST/SOAP APIs, and CI/CD pipelines
Experience with DevOps tools and practices in the Salesforce ecosystem
Understanding of data governance, compliance, and security best practices
Preferred
Salesforce certifications (e.g., Platform Developer II, Application Architect, or System Architect)
Experience in the financial services industry or with wealth management platforms
Familiarity with agile methodologies and tools (e.g., Jira, Confluence)
Experience working in a Center of Excellence or similar governance model
Benefits
Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives
Eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
Founded in 1849
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
Holly Santoro
Executive Administrator to the Chairman & CEO
Recent News
2023-08-28
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