PHIL, Inc. · 1 day ago
Operations Manager in Fulfillment Operations
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $100K/yr
4+ years expPhil is a San Francisco-based, Series D health-tech startup focused on streamlining the prescription process between doctors, pharmacies, and patients. The Operations Manager in Fulfillment Operations will optimize network performance and fulfillment operations through data analysis, system configuration, and performance monitoring, collaborating with various stakeholders to maintain high standards.
BiotechnologyMedicalSoftware
Responsibilities
Analyze operational data to identify areas for improvement in operations and network performance
Develop and implement data-driven strategies to enhance efficiency and effectiveness
Create regular reports and presentations to communicate findings and recommendations to stakeholders
Advise on the correct configuration and management of routing settings to optimize volume management across the network
Continuously assess and adjust routing algorithms to ensure balanced distribution and efficient resource utilization
Collaborate with fulfillment teams to implement and test new routing strategies
Design, develop, and maintain monitoring systems to track network performance in real-time
Establish key performance indicators (KPIs) and benchmarks for network performance
Create dashboards and alerts to provide visibility into network health and performance issues
Proactively identify bottlenecks and risks in the network
Recommend and implement solutions to ensure the network operates at peak performance
Conduct regular performance audits and provide actionable insights for improvement
Perform routine forecasting to ensure appropriate inventory levels are maintained at Phil and across the network
Work closely with partner support teams to understand operational challenges and requirements
Assist in troubleshooting complex partner issues related to routing and performance
Contribute to the development of standard operating procedures and best practices
Qualification
Required
Bachelor's degree
4+ years of experience in data analysis, preferably in a network operations or partner management environment
Strong proficiency in data analysis tools and programming languages (e.g., Python, R, SQL)
Experience with network routing systems and algorithms
Familiarity with monitoring tools and dashboard creation (e.g., Looker, Tableau)
Excellent analytical and problem-solving skills
Strong communication skills, with the ability to translate complex data into actionable insights
Experience with agile methodologies and project management tools
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Fully remote working environment
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k) contribution opportunity
Company
PHIL, Inc.
PHIL helps pharmaceutical brands improve patient access, provider engagement, and brand outcomes through innovative technology and dedicated support.
51-200 employees
H1B Sponsorship
PHIL, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (5)
2022 (9)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$181.6MKey Investors
K2 HealthVenturesWarburg PincusTarsadia Investments
2025-07-08Debt Financing· $60M
2021-11-17Series Unknown
2021-06-03Series D· $56M
Leadership Team
Deepak Thomas
Founder/CEO
Puran Singh
Co-Founder/VP, Engineering
Recent News
Crosslink Capital
2026-01-23
Company data provided by crunchbase