Operations Analyst, Healthcare Research jobs in United States
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Ipsos · 1 day ago

Operations Analyst, Healthcare Research

Ipsos is one of the world’s largest research companies, primarily managed by researchers. The Operations Analyst will maintain feedback loops for healthcare programs, manage delivery teams' activities, and oversee compliance and training records.

AdvertisingConsultingMarket Research

Responsibilities

Maintain feedback loop for Healthcare’s inner and external programs. Ensure feedback forms are completed post-project by both parties
Manage various delivery teams’ JobBook & NextWorkBench activities to ensure timely inclusion of financials and required documents
Provide back-up support as needed for various administrative and office roles
Manages required training records, compliance requirements, basic background checks, and privacy policies (EphMRA, BHBIA, and client training tracking)
Oversee various audit-based requirements for clients as needed
Manage the secure drive network to ensure compliance and minimize risk of client IP
Manage training-related administrative tasks such as calendar invitations and post-training feedback surveys

Qualification

Customer service orientationDetail orientationProject managementFinancial skillsMS Office proficiencyCommunication skillsTime managementTeam collaboration

Required

High School Diploma or higher
Proven experience managing / prioritizing multiple accountabilities simultaneously in a fast-paced environment with high levels of detail and demand
Customer service orientation: proven experience managing relationships to identify needs, understanding and/or translating needs into action
General numeric aptitude/ financial skills
Detail Orientation: ability to balance a multitude of logistical requirements, key milestones and execution/coordination of tasks
Strong oral/written communication skills: able to understand/interpret, clarify and confirm others' communications/ requests; must be concise
Proficient in MS Office
Coordinating and tracking projects
Utilizing web-based software preferred
Excellent time management, focused and efficient
Ability to juggle several projects simultaneously, while prioritizing deadlines
Comfortable working across departments and team

Benefits

Generous PTO
Healthcare plans
Wellness benefits
Flexible workplace policy

Company

Ipsos is a market research company specialized in advertising, loyalty, marketing, media, and public affairs market research.

Funding

Current Stage
Public Company
Total Funding
$412M
Key Investors
Australian Renewable Energy Agency
2025-01-15Post Ipo Debt· $411.88M
2015-05-25Grant· $0.12M
1999-07-02IPO

Leadership Team

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Jean Poitou
Chief Executive Officer
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Dan Levy
Group Chief Financial Officer
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Company data provided by crunchbase