M&T Bank · 23 hours ago
Mortgage Document Review Specialist (Loss Mitigation Operations) - Hybrid
Getzville, NY
Full-time
Hybrid
Entry Level
$18.68/hr - $31.14/hr
2+ years expM&T Bank is a financial institution seeking a Mortgage Document Review Specialist to manage the loss mitigation documentation process. This role involves drafting, verifying, and processing borrower documents, ensuring compliance with regulations and standards.
Financial Services
Responsibilities
Review loan terms coming out of underwriting and generate all required loss mitigation documents using vendor systems
Confirm accuracy against investor rules, underwriting decisions, and state regulations
Perform initial quality checks before sending files to the Quality Control team
Receive executed loss mitigation documents back from borrowers
Validate that signatures, dates, notary acknowledgments, and state‑specific requirements are complete and correct
Scan, code, and upload documents to the system of record, then prepare and route full packages to Quality Control
Understand investor waterfalls and documentation standards for loss mitigation
Receive, review, track, and validate borrower documentation (bank statements, paystubs, hardship letters, benefit statements, etc.)
Request missing or additional documents as needed
Work closely with the Single Point of Contact (SPOC) team for follow‑ups
Maintain compliance with internal controls, regulatory requirements, and audit expectations
Perform additional duties as needed
Reviewing physical and digital loan packages
Working in multiple internal and vendor systems
Checking documents for completeness, accuracy, and compliance
Communicating with internal partners (processors, QC, SPOCs)
Identifying missing pieces and preventing downstream issues
Ensuring documents are correctly drafted, executed, routed, and recorded
This role is highly detail‑oriented, process‑driven, and ideal for individuals who enjoy structured workflows
Qualification
Required
A combined 2 years of higher education and/or work experience
Preferred
Office operations or document processing
Call center, customer service, or branch banking
Handling physical documents and navigating multiple computer systems
Strong multitasking and organizational skills
Excellent attention to detail and critical thinking
Proficiency with word processing and spreadsheet applications
Knowledge of M&T systems (helpful but not required)
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
H1B Sponsorship
M&T Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (113)
2023 (84)
2022 (103)
2021 (42)
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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