Blue Cross and Blue Shield of Nebraska · 9 hours ago
FEP Customer Service Rep - Work from home NE
United States
Full-time
Remote
Entry Level
2+ years expBlue Cross and Blue Shield of Nebraska is a mission-driven organization dedicated to championing the health and well-being of its members and communities. The role of FEP Customer Service Rep involves executing essential functions that support the Claims Department, investigating and resolving claims inquiries while ensuring compliance with relevant regulations.
Insurance
Responsibilities
Ability to investigate & resolve claims inquiries
Records information into Claims systems to ensure proper documentation
Demonstrates an understanding of applicable federal, state, & industry laws & helps ensure compliance with regulations
Responds to inquires from internal & external customer via various means of communication
Ability to effectively communicate with cross-functional teams & external customers
Ability to navigate through various Claims systems
Participates in projects, as assigned
Qualification
Required
High School Diploma + 2 years' experience
Ability to investigate & resolve claims inquiries
Records information into Claims systems to ensure proper documentation
Demonstrates an understanding of applicable federal, state, & industry laws & helps ensure compliance with regulations
Responds to inquiries from internal & external customer via various means of communication
Ability to effectively communicate with cross-functional teams & external customers
Ability to navigate through various Claims systems
Participates in projects, as assigned
Company
Blue Cross and Blue Shield of Nebraska
Blue Cross and Blue Shield of Nebraska is the state’s oldest and largest health insurance company, based in Omaha.
1001-5000 employees
H1B Sponsorship
Blue Cross and Blue Shield of Nebraska has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (16)
2022 (15)
2021 (12)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Chad Werner
EVP and Chief Financial Officer
Steve Konnath
SVP, Chief Actuary and Analytics Officer, Senior Market Segment Leader
Recent News
Fierce Healthcare
2025-07-04
Company data provided by crunchbase