Trinity Health · 23 hours ago
Director Spiritual Care Strategy & Quality
Livonia, Michigan
Full-time
Hybrid
Director/Executive
7+ years expTrinity Health is a leading healthcare organization dedicated to compassionate care. They are seeking a Director of Spiritual Care Strategy & Quality to develop and implement a unified strategy for spiritual care services across the organization, ensuring high-quality and culturally responsive programming.
DeliveryHealth Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
Develops and executes a comprehensive organization-wide spiritual care strategy aligned with organizational mission, values, and long-term goals. Ensures alignment, communication, and accountability across all sites or service lines
Conducts strategic needs assessments and environmental scans to identify emerging trends, gaps, and opportunities in spiritual care. Promotes programs of ongoing personal formation and work-life balance
Partners with Spiritual Care and Mission Integration leadership to integrate spiritual care perspectives into organizational initiatives, policy development, and strategic planning
Establishes and maintains evidence-based standards, competencies, and guidelines for spiritual care practitioners across all regions. Leads efforts to standardize documentation, workflow, and ethical practice across the organization. In collaboration with DSOE, develops and tracks metrics for spiritual care quality, utilization, and patient satisfaction
In collaboration with Director Spiritual Care Operations & Education (DSOE), develops, implements and tracks organizational quality improvement (QI), utilization and patient satisfaction including metrics, dashboards, and outcomes measurement and reporting, satisfaction tools, and evaluation methodologies for spiritual care
Monitors regulatory, accreditation, and professional standards relevant to chaplaincy and spiritual care (e.g., Joint Commission, professional chaplaincy organizations)
Champions innovation in tele-chaplaincy, artificial intelligence (AI), digital spiritual resources, and data-informed service delivery models
Develops organizational training initiatives, certification pathways, and continuing education for chaplains, leaders, and interdisciplinary staff. Collaborates with and advocates for Spiritual Care Managers to ensure the availability of resources necessary to accomplish strategies including on-going professional development
Participates in the recruitment, onboarding and management of Spiritual Care leaders across the system. Mentors and provides guidance and coaching related to strategy and quality improvement matters. Promotes Trinity Health Spiritual Care standards of practice, holding Spiritual Care Managers accountable for performance expectations
Represents the organization in national networks, conferences, professional associations, and interfaith coalitions
Serves as a subject-matter expert on spirituality and whole-person care. Designs and oversees new programs, models of care, and service delivery approaches that promotes patient, family, and colleague spiritual and emotional well-being
Guides organizational research initiatives related to spiritual well-being, chaplaincy impact, and spiritual determinants of health. Translates research findings into best practices and operational improvements
Oversees budgets, staffing models, and resource allocation for spiritual care initiatives
Oversees, evaluates, and, when necessary, intervenes with Spiritual Care Managers and local inter-professional leaders to achieve local strategy implementation
Collaborates with the VP Spiritual Care (VPSC) and with Association of Clinical Pastoral Education (ACPE) Educators in designing, implementing, and updating a system-wide strategic plan for CPE. Plans and oversees programs of workplace spirituality, such as inter-professional education about spirituality, and inter-professional training for spiritual distress screening and referral practices
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior
Qualification
Required
Must possess a comprehensive knowledge and expertise in healthcare chaplaincy as a Board Certified Chaplain (BCC) via one of the following licensing groups: APC, CASC, NACC, or NAJC, including completion of a Master of Divinity (MDiv) or an equivalent degree from an Association of Theology School accredited seminary or divinity school along with completion of 4 units (1600 hours) of ACPE accredited education
Additional training in Ethics
Seven (7) years of progressively responsible experience in the area of Spiritual Care, including at least three (3) years of healthcare chaplaincy leadership experience to include developing strategy; leading teams, projects and initiatives; developing, implementing and evaluating improvement initiatives and programs; data analytics and research; and interfacing with executive leadership
An equivalent combination of experience may be considered
Experience in a national or multi-site organization
Excellent written and verbal communication skills required
Effective public speaking and presentation skills
Demonstrated proficiency and expertise to identify, evaluate and articulate operational and educational opportunities and risks, business needs/gaps, and understand customer/stakeholder interests
Ability to facilitate and lead one-on-one or large group development sessions
Strong human relations, interpersonal skills, and demonstrated ability to establish effective relationships with Mission Leaders and internal stakeholders
Expertise in project leadership, process improvement, budgetary management, as well as strong analytical skills required
Advanced proficiency with Microsoft Office suite and ability to develop spreadsheets, graphical presentations, reports and summaries
Strong knowledge of organization policies, procedures and processes
Must be comfortable operating in a collaborative, shared leadership environment
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Must be able to set and organize own work priorities and adapt to them as they change frequently
Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles
Must be able to travel to various Trinity Health sites (20-50% of time) as needed
Must possess the ability to comply with Trinity Health policies and procedures
Preferred
A master's degree in healthcare/business administration is preferred
A Doctor of Ministry (D.Min.) or other earned doctoral degree within the field is preferred
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
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