USAJOBS · 12 hours ago
Program Support Assistant- Community Outreach Division
Columbus, Ohio, USA
Full-time
Onsite
Entry Level
$53K/yr - $53K/yr
1+ years expUSAJOBS is seeking a Program Support Assistant to operate within the Community Outreach Division under the Mental Health & Behavioral Services care line. The role focuses on administrative and supportive functions of homeless programs, assisting with data management, program improvement, and operational effectiveness.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
The incumbent serves as the automatic data processes applications coordinator (ADPAC), fund control point clerk (FCP), timekeeper, PKI/Trusted agent, and assists with GSA Fleet vehicle management for the Community Outreach Division
The incumbent submits and tracks recruitment onboarding and makes recommendations for data process improvements, advises on setting up data reporting and collection systems, and assists Community Outreach Division Director and Homeless Programs Leadership in the development of routine informational presentations
The incumbent will be responsible for the overall administrative and technical support for day-to-day operations for all of the Community Outreach Division's homeless programs and services. Work assignments involve a wide variety and complexity of problems, issues or situations common to community-based outreach services
The incumbent provides support to division leadership in staff onboarding processes, including assistance scheduling interviews and obtaining references
The incumbent compiles, prepares, and provides assistance in developing statistical data and special reports, compiling/preparing drafts and finalizing papers and/or similar instructional materials in support of program specialties
The incumbent will take minutes, recordkeeping of official meetings, and provides administrative support as directed by the Community Outreach Division Director
The incumbent provides program guidance and development of employees within the service to ensure understanding and compliance related to supply and scheduling needs, and other policies used to ensure the completion of the workload
The incumbent will perform other duties as assigned
Qualification
Required
You must be a U.S. citizen to apply for this job
Subject to a background/suitability investigation
Selective Service Registration is required for males born after 12/31/1959
A complete application package; Resume, Transcripts, etc. is required
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest
To qualify for this position, applicants must meet all requirements by the closing date of this announcement
GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization
Specialized experience includes: Providing administrative support
Gather and analyze information and provide resolution of issues or problems of a procedural or factual nature
Ability to adapt to changing situations, to modify plans and demonstrate flexibility in changing circumstances
Excellent communication skills, both written and verbal. Ability to independently draft correspondence and write/edit/produce reports
Provides support to program leadership to conduct chart audits to verify documentation accuracy and ensure compliance; review discrepancies and provide follow-up actions based on data report findings
Performs a variety of computerized office duties using electronic mail, desktop publishing, calendar, and several different database programs such as Excel, SharePoint, PowerPoint etc
Knowledge of medical terminology and usages
Assists with scheduling meetings, room reservations, and coordination with community partners
There is no educational substitution for the GS-07 level
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
Preferred
Demonstrated experience supporting numerous programs with an attention to detail
Strong organizational skills preferred
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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