Definitive Healthcare · 1 day ago
Product Trainer
United States
Full-time
Remote
Mid Level
$55K/yr - $79K/yr
3+ years expDefinitive Healthcare is a data-driven company passionate about shaping the future of healthcare through analytics and expertise. The Product Trainer will design and deliver high-quality training experiences to enhance product adoption and customer success.
AnalyticsArtificial Intelligence (AI)CRMHospitalInformation ServicesMedicalSaaS
Responsibilities
Become a subject matter expert on our extensive suite of products
Build a strong understanding of client use cases across industries and verticals
Collaborate with the Account Management team and customers to identify training goals and independently develop targeted training plans based on customer needs
Deliver high-quality virtual instructor-led training (VILT) to individuals and customer teams of all sizes across all products, translating complex concepts into clear, easy to understand learning experiences
Own and execute customized training rollouts during customer onboarding, growth, and expansion phases
Create and facilitate topic-based live webinar sessions that deliver targeted training to specific user audiences
Aid in the creation of supporting training materials that drive customer knowledge, adoption, and utilization
Update training content to reflect product enhancements, releases, and customer feedback
Qualification
Required
Bachelor's degree or equivalent practical experience
3+ years of experience facilitating virtual instructor led trainings
Strong attention to detail, with excellent organizational and time management skills
Confident, effective oral and written communication skills for engaging individuals and large groups
Ability to work independently as well as collaboratively within a team to accomplish goals
Curiosity and eagerness to learn, paired with a drive to meet and exceed established business objectives
Self-motivated with the ability to accept, incorporate, and act on feedback
Positive, customer-first mindset with high energy and enthusiasm
Benefits
Comprehensive benefits package, including medical, dental, and vision coverage
Unlimited paid time off
Participation in the company’s 401(k) plan with employer contribution
Competitive benefits package including great healthcare benefits and a 401(k) match
Company
Definitive Healthcare
Definitive Healthcare aims to transform data, analytics and expertise into healthcare commercial intelligence.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
22C Capital
2021-09-15IPO
2019-10-02Private Equity
2015-03-02Private Equity
Leadership Team
Kevin Coop
Chief Executive Officer
Rick Booth
Chief Financial Officer
Recent News
2025-11-11
2025-11-08
2025-11-08
Company data provided by crunchbase